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After Sales Customer Service Representative

Full-time

Miranda HR


  • Provide exceptional after-sales support to customers through various channels.
  • Assist customers with inquiries, issues, and product returns or exchanges.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with sales and technical teams to ensure customer satisfaction.
  • Identify opportunities for upselling or cross-selling products and services.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1–3 years
  • Skills and Competencies: Strong communication and interpersonal skills
  • Responsibilities and Duties: Ability to manage multiple customer requests simultaneously
  • Qualities and Traits: Customer-focused and empathetic attitude
  • Working Conditions: Office environment with a customer-facing role
Vacancy posted 12 hours ago
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