HR Specialist - 3yrs exp in F&B operations - Sal:30k - BGC Taguig

Qualifications:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
• Minimum 3–5 years of progressive HR experience, preferably with significant exposure to F&B, hospitality, retail, or

other high-volume operational environments.

• Strong working knowledge of Philippine labor regulations and statutory requirements.
• Experience handling end-to-end HR functions, rather than specializing in only one HR area.
• Experience in recruitment and employee relations is highly preferred.
• Working knowledge of payroll and timekeeping processes.
• Proficient in Microsoft Office / Google Workspace and HRIS or payroll systems.
• Strong organizational and documentation skills.
• Excellent interpersonal and communication skills.
• Able to handle confidential and sensitive employee information professionally.
• Comfortable working with frontline and managerial employees.

Responsibilities: 1. Recruitment & Staffing

• Manage the end-to-end recruitment process from manpower requisition to hiring and onboarding.
• Source candidates for restaurant, kitchen, commissary, and administrative positions.
• Coordinate job postings, applicant screening, interviews, assessments, reference checks, and job offers.
• Maintain an active pool of qualified candidates for critical and high-turnover positions.
• Coordinate with department heads and restaurant managers on manpower requirements.
• Monitor recruitment timelines and ensure vacancies are filled within agreed targets.
• Develop and maintain relationships with recruitment agencies, schools, job portals, and other sourcing channels.

2. Onboarding & Employee Administration

• Prepare employment contracts, hiring documents, personnel files, and onboarding requirements.
• Conduct or coordinate new-hire orientation covering company policies, workplace rules, benefits, and F&B

operating standards.

• Ensure employees complete all required pre-employment and statutory documentation.
• Maintain accurate and updated employee records, both physical and digital.
• Monitor probationary periods and coordinate performance evaluations prior to regularization.

3. Payroll & Attendance Administration • Coordinate preparation and validation of payroll, including basic salary, overtime, holiday pay, night differential, allowances, deductions, absences and tardiness, and other payroll adjustments.

• Review attendance records, schedules, leave applications, and timekeeping data.
• Coordinate payroll concerns and discrepancies with Finance/Accounting.
• Ensure proper documentation and approval of payroll adjustments.
• Maintain confidentiality of employee compensation information.

4. Government Compliance & Benefits • Manage and maintain employee requirements relating to SSS, PhilHealth, Pag-IBIG, BIR, and other applicable government agencies.

• Ensure timely registration and updating of employee government records.
• Coordinate statutory contributions, benefits, loans, and related documentation.
• Assist in ensuring compliance with Philippine labor laws and applicable employment regulations.
• Maintain records required for government inspections and compliance audits.

5. Employee Relations & Discipline

• Act as the first point of contact for employee concerns, grievances, and workplace issues.
• Assist management in investigating employee complaints, attendance issues, misconduct, and policy violations.
• Prepare disciplinary documentation, notices, incident reports, and other HR correspondence.
• Ensure disciplinary processes are properly documented and consistently applied.
• Support management in handling employee relations matters while maintaining fairness, confidentiality, and

compliance with labor regulations. • Help promote a positive, professional, and respectful workplace culture. 6. Performance Management

• Coordinate performance evaluation processes for probationary and regular employees.
• Monitor completion of performance reviews and documentation.
• Assist managers in setting performance expectations and addressing performance gaps.
• Support development and implementation of performance improvement plans where necessary.
• Maintain records of employee performance and development.

7. Training & Development

• Identify training requirements in coordination with department heads and operations managers.
• Coordinate employee orientation, onboarding, and skills training.
• Maintain training records and monitor completion.
• Assist in developing HR and employee-development programs.
• Support initiatives related to leadership development, employee engagement, service standards, and operational

training. 8. Employee Engagement & Retention

• Assist in developing employee engagement and recognition initiatives.
• Monitor employee turnover and identify recurring reasons for resignation.
• Conduct or coordinate exit interviews and provide management with relevant observations.
• Support activities that improve employee morale, communication, retention, and workplace culture.
• Help organize employee events and company activities.

9. HR Policies & Systems

• Maintain and update employee handbooks, HR policies, forms, and procedures.
• Ensure HR policies are communicated effectively to employees and managers.
• Develop practical HR processes suitable for restaurant and shift-based operations.
• Maintain accurate HR databases and reports.
• Prepare regular HR reports covering headcount, turnover, recruitment status, absenteeism, attendance, and other

key HR metrics. 10. F&B Operations Support • Work closely with Restaurant Managers, Chefs, Operations Managers, and department heads on manpower and employee-related concerns. • Understand the operational realities of restaurants, including shift work, peak-period staffing, weekend and holiday operations, high-volume recruitment, FOH/BOH staffing, employee turnover, and attendance/scheduling issues. • Provide HR support during new store openings, transfers, expansions, and organizational changes.