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CSR for Insurance Brokerage/ (Virtual Process/work onsite set-up)

Full-time

Metacom Careers

Description
  • Handle customer inquiries regarding insurance products and services.
  • Provide exceptional service by resolving customer issues and concerns promptly.
  • Assist clients in navigating through virtual insurance processes.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to enhance the overall customer experience.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: atleast 6 months of bpo experience handling voice internation account
  • Skills and Competencies: Proficient in English language, customer service, and problem-solving.
  • Skills and Competencies: Strong organizational skills and work ethic.
  • Skills and Competencies: Familiarity with call center operations and technical processes.
  • Qualities and Traits: Adaptability and a positive attitude.
Vacancy posted a month ago
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