Paralegal Administrator
Smartsourcing BPO
Support the details that make promotions happen.
Hi! We're Smartsourcing , and we're hiring a full-time , onsite Paralegal Administrator — the legal administration specialist who prepares and reviews legal documents for lawyer review and delivers accurate, timely supports the team.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
About the Role
Paralegal Administrator provides essential administrative support for the delivery of promotions. This includes managing draw processes, assisting with permit applications, contacting winners, and maintaining accurate records. This role is ideal for someone highly organized, proactive, and eager to gain experience in the operations of trade promotions.
Key Responsibilities
Legal Document Drafting & Review
- Draft legal documents in line with lawyer instructions, approved templates, and established formatting standards.
- Review and revise legal documents for accuracy, completeness, consistency, and compliance before submission to lawyers.
- Incorporate lawyer feedback and tracked changes accurately and within agreed timelines.
- Maintain version control and organized records of drafts and finalized documents.
- Seek clarification proactively when instructions or requirements are unclear.
- Escalate legal or compliance concerns to the Onshore Legal Managers for review.
- Review and revise legal documents for accuracy, completeness, consistency, and compliance before submission to lawyers.
- Incorporate lawyer feedback and tracked changes accurately and within agreed timelines.
- Maintain version control and organized records of drafts and finalized documents.
- Seek clarification proactively when instructions or requirements are unclear.
- Escalate legal or compliance concerns to the Onshore Legal Managers for review.
Permit Applications & Promotional Draws
- Prepare and process permit applications in line with applicable regulatory and client requirements.
- Coordinate and administer promotional draws in accordance with approved terms and conditions.
- Verify that required documentation and supporting information are complete before submission.
- Track application status, deadlines, and draw schedules.
- Notify promotion winners accurately and within required timeframes.
- Maintain complete records of permits, draws, and winner notifications.
- Coordinate and administer promotional draws in accordance with approved terms and conditions.
- Verify that required documentation and supporting information are complete before submission.
- Track application status, deadlines, and draw schedules.
- Notify promotion winners accurately and within required timeframes.
- Maintain complete records of permits, draws, and winner notifications.
Email Correspondence & Call Handling
- Manage the shared inbox and respond to email correspondence professionally and promptly.
- Handle inbound and outbound calls and record relevant information accurately.
- Draft clear, professional correspondence to clients, stakeholders, and promotion entrants.
- Route enquiries requiring legal input to the appropriate lawyer or manager.
- Follow up on outstanding matters to ensure timely resolution.
- Handle inbound and outbound calls and record relevant information accurately.
- Draft clear, professional correspondence to clients, stakeholders, and promotion entrants.
- Route enquiries requiring legal input to the appropriate lawyer or manager.
- Follow up on outstanding matters to ensure timely resolution.
Legal Administration & Compliance Support
- Provide general administrative support to the legal team, including document preparation and filing.
- Follow established legal processes, SOPs, and compliance requirements in all assigned tasks.
- Maintain confidentiality of client and legal information at all times.
- Organize and maintain legal files, trackers, and records.
- Identify and recommend practical improvements to routine administrative processes.
- Support ad hoc legal administration tasks as requested by the legal team.
- Follow established legal processes, SOPs, and compliance requirements in all assigned tasks.
- Maintain confidentiality of client and legal information at all times.
- Organize and maintain legal files, trackers, and records.
- Identify and recommend practical improvements to routine administrative processes.
- Support ad hoc legal administration tasks as requested by the legal team.
Artificial Intelligence (AI) Readiness and Digital Enablement
- Maintain baseline AI literacy and use approved AI tools responsibly, in line with company policies, data privacy, information security, and client confidentiality obligations.
- Apply sound judgment by validating outputs and avoiding overreliance, ensuring accuracy and accountability in all work delivered.
- Participate in AI readiness trainings and proactively identify opportunities for process improvement through automation and responsible AI integration.
What You'll Need to Succeed
Experience
- At least a year of experience working within a legal team, including drafting and revising legal documents.
- Experience working for an Australian company is an advantage.
Education & Certifications
- Bachelor's degree in Legal Management, Paralegal Studies, Political Science, or a related field is preferred.
Tools
- Excellent proficiency in Microsoft Word, including document formatting, templates, and tracked changes.
- Working knowledge of Microsoft Outlook and other Microsoft Office applications.
Benefits
Step Into the Smartsourcing Experience
Smartsourcing was created with one mission: to change lives . We're here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fifth year running, we've been recognized as one of HR Asia's Best Companies to Work For. This award isn't just a title--it's a testament to our commitment to making Smartsourcing an incredible place to build a career.
Why You'll Love Working Here
At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That's why we're all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here's just a glimpse of what we offer:
- 5-day Christmas Leave (unwrap real time off)
- Healthcare from Day 1 for you and your family (because healthcare matters)
- Free lunch and barista-crafted coffee daily (we take our caffeine seriously)
- Night shift differential for evening schedules
- Subsidized gym membership and sports wellness clubs
- Smartsourcing Exclusives (deals made just for you)
- Themed BFFs, monthly knockoffs, summer parties
- Community give-back programs and personal development workshops
We're not just another outsourcing company. We're building something that actually matters here a place where good work meets good culture.
Ready to support legal excellence, not just paperwork? Apply now.
Vacancy posted 2 days ago
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