Call Center Representative
Full-time
Foundever™
Go further with Foundever
- Are you ready to move your career forward? At Foundever , you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
- We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
What is the Job Description?
- Provide excellent customer service via phone, email, and chat.
- Handle customer inquiries and resolve issues promptly.
- Maintain call records and update customer information in the database.
- Assist in product knowledge and troubleshooting.
- Work collaboratively with team members to enhance customer satisfaction.
- Meet performance metrics and contribute to team goals.
What should you expect from us?
- Paid training from day one
- Tons of growth opportunities (93% of our non-agent positions are filled internally)
- A leadership team that hears your voice; we know that when we work together, we can accomplish so much more
- Fun team environment where we work hard to build trust every single day
- HMO Benefits for you and your family
- Free Call Center Training
- Free Shuttle services in selected locations (Pick-up points)
Terms and conditions apply
What are we looking for?
- With at least 6 months and up BPO Experience Required
- Completed at least Senior High School or two (2) years of college education
- Basic computer navigation skills
- Good to Excellent Communication skills & Comprehension
Vacancy posted 15 hours ago
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