Cantonese Logistics Customer Operations Specialist
Full-time
J-K Network Services
100K SALARY + 20K SIGN-ON BONUS+ PAID TRAINING +MONTHLY PERFORMANCE INCENTIVES AND ALLOWANCES Company Profile: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Cantonese Logistics Customer Operations Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100, 000 Work Set-up: Work On-site
BENEFITS:
- ️Night Differential
- ️Group Life Insurance
- ️Free Onsite Medical Care
- ️Monthly performance incentives and allowances
- ️Sick Leave & Vacation Leave (Convertible to cash)
- ️Government-Mandated Benefits
- ️13 month pay
☑️HMO
- ️Paid training
- ️Company events
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to no related experience.
- ️Having customer service experience is an advantage.
- ️Having BPO experience is a big plus
- ️Excellent interpersonal, communication, and customer handling skills.
RESPONSIBILITIES OF JOB APPLICATION:
- ️Communicate with customers through phone calls to address transportation, logistics, and delivery-related inquiries.
- ️Assist customers with package tracking, shipment status, and delivery concerns.
- ️Process customer requests for refunds, returns, and order-related concerns in accordance with company policies.
- ️Support customers with order processing, modifications, cancellations, and delivery updates.
- ️Coordinate with internal teams to resolve customer issues and ensure timely service.
- ️Maintain accurate records of customer interactions and transactions while delivering excellent customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- ️Paper screening
- ️English Assessment
- ️Initial Interview
- ️Final Interview
- ️Job Offer
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Cantonese Logistics Customer Operations Specialist in Quezon City vacancy
- ...global leader in outsourcing services and customer experience. It uses smart AI tools,... ...REQUIREMENTS OF THE JOB: ☑️Proficient in Cantonese and conversational-proficient in English... ...phone calls to address transportation, logistics, and delivery-related inquiries. ☑️Assist...
J-K Network Services
Quezon City6 days ago - ...company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data... ...that help businesses grow their revenue. Position: Cantonese Logistics Operations Specialist Company Industry: BPO Company Work Location: Quezon...
J-K Network Services
Quezon City2 days ago - Qualifications • Bachelor's degree in Industrial Engineering, Business Administration, Logistics, Operations Management, or a related field. • At least 2 years of experience in logistics, operations, warehouse coordination, dispatch, or a similar role. •Quezon City8 days ago
52.21 - 87.15 Php
Be one of the first to apply10% night differential HMO upon regularization up to 5 dependents (conditions apply) 20k SOB Quaraterly Incentives & allowances which will be discussed during JO. Health insurance- ...Operations Automation Specialist Type: Full time (With Part-Time ramp-up period) Location: 100% Remote... ...ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to streamline business... ...Hands-on, deep familiarity with CRM/logistics tools (ideally SmartMoving), communication...
40000 - 45000 Php
.... You'll first learn how our business operates by directly by supporting U.S.-based clients... ...closely with Product, Engineering, and Customer Success to resolve operational issues.... ...Support → Senior Support → Operations Specialist ~ Customer Support → SME → QA → Operations...775000 $ per day
...WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Sales Operations Specialist WORK SETUP: Return to Office OVERALL PURPOSE: We are hiring a Deal Desk Analyst to support Deal Desk team in optimizing...775000 $ per day
...innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible...- ...The Ad Operations Specialist is responsible of monitoring and performance tracking of paid digital ads and campaigns and translating them into regular performance reports that will serve as guidance for internal and external stakeholders towards a successful paid campaign...
- ...About the client Our client, is a servicebased business operating across Australia with two core divisions: equipment hire and contract logistics. They support major infrastructure and energy projects including transmission lines, wind farms, solar farms, and large-...
- ...Job Description Direct Report To: Accounting Operations Supervisor Group/ Division: Career Band:... .... Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer. Thermo Fisher...Remote job
- ...provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping... ...dedication to supporting People First. As a Community Operations Specialist , you will be responsible for the health and productivity...Remote job
- ...We are seeking an experienced and strategic Operations Director to lead large-scale healthcare customer service operations within a dynamic and fast-growing organization. This role goes beyond traditional operations leadership and requires a highly visible leader...
775000 $ per day
...your own tech stack and certifications. Job Summary: We are looking for skilled professionals with hands-on experience in Operational Technology (OT) Security to support and deliver security managed services across client environments. Your day will revolve around...- ...Operations Automation Specialist Role Overview We are seeking an Operations Automation Specialist to design, implement, and maintain the operational... ...in ClickUp, including creating complex automations, custom fields, and reporting dashboards. Data Extraction &...
- ...The Operations Manager is responsible for ensuring that a high standard of service is delivered to clients through the effective and... ...and executing strategic initiatives to achieve growth through customer focus and collaboration, driving revenue volume through targeted...
- ...Logistics Team Supervisor Location: Quezon City Work Setup: On-site... ...Supervisor who can efficiently manage logistics operations, delivery coordination, and team performance... ...maintaining operational efficiency and customer satisfaction. Qualifications...
- ...We're Hiring: Bilingual Customer Service Representatives (Voice Account) Location: Quezon City, Philippines Work Setup: Full... ...support to our global customers. Languages We're Hiring For Cantonese Thai Bahasa Indonesia Vietnamese Khmer Job...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...navigate a path to financial freedom. About the role The Operations Associate is tasked with owning the day-to-day payment...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...path to financial freedom. About the role The Payment & Operations Lead will oversee the day-to-day oversight of GoTyme Bank’s...
- ...growing team Job Summary: We’re looking for a hands-on Operations Leader to help strengthen and scale our client’s regional... ...running seamlessly Build and manage strong relationships with customers, ensuring a positive experience and timely issue resolution...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...financial freedom. About the role Support the day-to-day operational processing of GoTyme’s Card portfolio by performing...
- ...that help ensure construction quality and compliance. Led by an experienced team, our client operates with a strong emphasis on accuracy, professionalism, and customer service. Despite being a lean organization, they foster a collaborative and hands on culture, providing...
- ...preparation of SOPs / process transitions. They may regularly interact with customers and first line management. Takes escalated calls from providers/callers. Develops tactical and operational plans to achieve key milestones in the project. Ensures accurate and...
- ...Customer Support Specialist (Healthcare) | Full-Time | Remote Apply here: We are looking for a Customer Support Specialist with healthcare... ...insurance companies. Experience supporting healthcare operations, patient coordination, revenue cycle management, or...Remote job
- Leads enterprise warehouse operations across multi-brand locations, ensuring standardized systems, cold-chain compliance, and cost efficiency. Drives inventory governance, distribution strategy, and scalable supply chain operations.
- ...Oversee daily business operations and departmental workflows Coordinate, supervise, and delegate tasks to department heads and staff... ...making Ensure the timely completion of projects, deliveries, customer requirements, and internal objectives Prepare operational...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...financial freedom. About the role Lead the end-to-end operations of GoTyme’s Credit Card portfolio, covering card lifecycle management...
- ...group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally proven... ...navigate a path to financial freedom. About the role The Net Operating Income Analyst is responsible for owning and improving GoTyme...
- ...This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme’s globally... ...freedom. About the role The Fraud Senior Specialist own the design, optimization, and operational management of fraud detection rules across Move rules...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Logistics Customer Operations Specialist. Be the first to apply!
