Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle inbound and outbound calls with professionalism and courtesy.
- Assist customers with inquiries, providing prompt and accurate information.
- Resolve customer issues by identifying the root cause and providing effective solutions.
- Document customer interactions and maintain accurate records.
- Work collaboratively with team members to achieve service goals.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in English, strong customer service skills, problem-solving abilities, excellent people skills, and familiarity with call center operations
- Qualities and Traits: Positive attitude, adaptability, and ability to work in a fast-paced environment
- Responsibilities and Duties: Willingness to learn and follow company protocols
Requirements
Vacancy posted more than 2 months ago
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