Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Handle incoming calls and provide exceptional customer service.
- Resolve customer queries and issues in a timely and efficient manner.
- Document all interactions and transactions accurately in the CRM system.
- Maintain a positive and professional demeanor with clients at all times.
- Collaborate with team members to enhance service delivery.
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Entry-level; no prior experience required
- Skills and Competencies: Proficient in English; strong customer service skills; effective problem-solving abilities; excellent people skills; familiarity with call center operations
- Qualities and Traits: Positive attitude; strong communication skills; willingness to learn; ability to work in a fast-paced environment
- Working Conditions: Office environment; will require sitting for extended periods; may involve weekend shifts
Requirements
Vacancy posted 20 days ago
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