Senior Client Support Specialist
324000 Php per yearFull-time
SMA Support Services
Qualifications
- A minimum of five (5) years of experience in a BPO setup
- 2 years or more SME, Assistant Coach, or assistant Team Lead experience is PLUS
- Excellent English communication and multitasking skills
- Preferably with a background in Customer Service
- Knowledge/skills/experience with pulling and presenting reports
- Appointment setting experience is a plus
- Willing to work graveyard and can start training immediately
- Has an existing home office setup with a conducive work environment
- Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, noise-canceling headset, and dual monitor
- A stable internet connection with at least 25 Mbps upload and download
- Back-up power and internet is required
Offer
- Work-from-home setup
- Long-term/full-time position
- Competitive pay is at 37,999 gross
- 5,000 Client Deployment Allowance
- Pay begins on day 1 of training
- Benefits, such as: Enjoy benefits valued at 324,000 pesos annually
- HMO Coverage: Medicard with ₱200,000 Maximum Benefit Limit, Private Room Plan plus one (1) approved dependent at ₱100,000 Maximum Benefit Limit
- Loyalty Investment Fund: We set aside savings for you—withdraw after 5 years, with more perks at your 10th year.
- Pag-IBIG MP2 Savings Program: Where the company will contribute monthly to your MP2 account!
- Memorial Plan Coverage: St. Peter Memorial Plan granted after regularization
- Work-life balance benefit: 15 annual paid leaves for regular employees to rest, recharge, and enjoy personal time.
- Attendance and performance-based incentives: Get up to 142,000 pesos worth of performance-based incentives annually
- Perfect Attendance
- KPI Superstars
- Shoutout Incentive
- Referral Incentive
- QA Rockstar
- C3 Champions
- Client Obs Incentive
- Quarterly In-person Team-Buildings
- Annual Company Outing - A yearly team adventure to unwind and celebrate together
- Career Advancement Opportunities
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Client Support Specialist in Quezon City vacancy
- ...power/internet is a must What we offer: ~ Long-term/full-time position ~ Salary offer is at 31,391.08 gross ~5,000 Client Deployment Allowance ~ Pay begins on day 1 of training ~ HMO, Loyalty Investment Fund, Memorial Plan, and other benefits ~ Paid...
- ...procedures, tools, or systems to enhance efficiency and accuracy. Support process documentation and internal control strengthening... ...growing team! Based in Eastwood, our largest office supports clients worldwide. But its our unique culture that truly drives us to excel...
- ...Overview: We are seeking a Senior Business Development & Account Manager. This is a high-impact, hybrid/in-office role designed for... ...of the house: opening new logos and quarterbacking long-term client success. You will work directly with the founder and senior leadership...
- ...Virtual Assistant – Sales Support (Moving & Storage) Role Overview We are seeking a proactive and detail-oriented Virtual Assistant to provide crucial sales support for a client in the moving and storage industry. This remote position offers the opportunity to contribute...
- ...specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay... ...Position Overview We are looking for a Customer Support & Onboarding Specialist to join a fast-growing global SaaS team supporting dental...
- ...IT Support Philippines Neolytix works with healthcare institutions in the US to provide end-to-end business and technology services to our clients. We are looking for an extraordinary technical support with passion for helping people utilize technology and educate...
90000 - 130000 Php
...Overview: LeadAdvisors is hiring a Senior HubSpot CRM Specialist to own our HubSpot portal end to end — pipelines, automations, data hygiene, and revenue reporting across the LeadAdvisors brand and sub-brands. You'll be the single owner of how leads move through the CRM...25000 Php
...Day 1, career growth opportunities, and a supportive, people-first work environment. Our... ...Representatives to assist patients and clients with inquiries about services, claims, and... ...systems Requirements: High School or Senior High School graduate (College preferred)...Sapient Global Services
Quezon Citya month ago- We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Quezon City15 days ago - ...email sent to them Ensuring that the email received is answered immediately and no pending emails are left unattended. Responding to client inquiries and concerns sent through email Creating and sending emails to have a centralized communication with the clients...
Cyberbacker Careers
Quezon City5 days ago 40000 - 45000 Php
...Read this first This is not a customer support, virtual assistant, or admin role. If your experience is general customer service... ...patterns in data, and improve how things work — with some direct client contact. We’re hiring for a way of thinking , not for years...- ...partners and our people. About our Client: Our Client is a leading technology and... ...currently seeking experienced Technical Support Representatives to join our dedicated team... ...Escalate complex technical issues to senior technicians Collaborate with cross-functional...
- ...for our customers, our partners and our people. About our Client: Our client is a leading full-service payments and technology... ...4,500 businesses, our commitment to compliance, integrity, and support for our clients is unwavering. With their accessible 24/7 local...
- ...training practice with new and existing clients. You would be primarily responsible for... ...training content. This opportunity is to support our Canadian banking portfolio with... ...into production. Position: Training Specialist Position Status: Full Time On-Site available...
775000 $ per day
...POSITION TITLE: Quality Auditing Specialist WORK SETUP: Return to Office... ...position needs to drive high client satisfaction by managing... ...Effectively manage relationships with senior management, clients and own... ...see well-being holistically, supporting our people’s physical, mental...- ...specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay... ...experience in HVAC, smoke control, or fire protection systems to support the preparation of project quotations and technical documentation...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based... ...our team today and experience firsthand our dedication to supporting People First. General Accounting Perform month end closing...Remote job
324000 Php per year
...:00 AM Manila time) Nice-to-Have Experience handling client billing, payroll forecasting, and liquidation tracking . Strong... ...~ Review and ensure accuracy of proposed tax returns and supporting schedules . Financial Analysis & Reporting Prepare...- ...intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services,... ....Provide intraday reports and escalate risks to leadership.Support VIP and irregular operations (IROPS) coverage. Qualifications...
- ...experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based... ...our team today and experience firsthand our dedication to supporting People First. Job Description: Delivers Level 1 consultative...Remote job
- ...Australian offshoring firm is seeking a highly skilled AU Senior Accountant to support a diverse portfolio of entities, including companies, trusts... .... Collaborate directly with Australian-based teams or clients to clarify queries and ensure the timely delivery of all...
- ...Excis is a leading global IT support company, serving clients in 190+ countries with a network of 6,000+... ...for roles ranging from entry-level to senior IT positions. Flexible... ...Apply now as a Global Recruitment Specialist—or pitch your freelance services—and...
- ...The Client Services Representative will assist customers with questions, and concerns, and educate them on the client’s products and... ...at least 10 Mbps . Backup connection must be capable of supporting work during a power outage. Primary Device:...
775000 $ per day
...at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality... ...with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications. SOC...- ...We are looking for a skilled Meta & Google Ads Specialist to join a fast-growing digital marketing team supporting multiple U.S.-based brands. This role is ideal for... ...ad copy, we want to meet you. About the Client Our client is a U.S.-based digital marketing...
- ...fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging... ...and experience firsthand our dedication to supporting People First. So what does an Accounts Payable Specialist do? You will be managing all payables to...Remote job
55000 - 80000 Php
...Overview: LeadAdvisors is hiring a Senior HubSpot Marketing Specialist to own marketing email and newsletter production end-to-end, plus all list management, across the LeadAdvisors brand and sub-brands. You'll build, QA, and send campaigns in HubSpot, keep our lists...- ...Strategy & Vision: Define the enterprise integration roadmap, selecting appropriate middleware platforms (ESB, iPaaS, API Management) to support future growth. Standardization & Governance: Establish best practices for data exchange, including naming conventions, reusable...
- ...partners and our people. About Our Client Our client is a leading fintech company... ..., and automate payments at scale, supporting everything from payment orchestration and... ...the Role We are seeking an experienced Senior Data Engineer to design, build, and scale...
35000 - 55000 Php
...Overview: LeadAdvisors is hiring an SEO Specialist to own organic search across our LeadAdvisors brand and sub-brands (VLT, BPO Relations... ...Business Profile and local listings, keep NAP consistent, and support review velocity. Report monthly on rankings, organic...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Client Support Specialist. Be the first to apply!
