Customer Service Representatives | Healthcare & Collections Accounts
15000 - 25000 PhpFull-time
Gratitude Inc
Subject:
Hiring Customer Service Representatives | Healthcare & Collections Accounts
Job Description
We are expanding our team and are looking for motivated, customer-oriented professionals to join our organization. We are currently hiring Customer Service Representatives for our Healthcare and Collections accounts. Whether you are a fresh graduate, career shifter, or an experienced BPO professional, we welcome your application.
Available Accounts
Healthcare Account
Start Date: July 10, 2026
- Freshers/Adapters – Basic Salary: ₱18,000
- Experienced Candidates (minimum of 6 months Healthcare BPO experience) – Basic Salary: ₱23,000
Start Date: July 27, 2026
- Freshers/Adapters – Basic Salary: ₱16,000–₱18,000
- Experienced Candidates – Basic Salary: ₱20,000
Collections Account (Pioneer Program)
- Freshers/Adapters – Basic Salary: ₱17,000
- Experienced Candidates (minimum of 6 months Collections experience) – Basic Salary: Up to ₱25,000
Key Responsibilities
- Deliver excellent customer service through inbound and outbound interactions.
- Address customer inquiries and resolve concerns accurately and professionally.
- Maintain complete and accurate records of customer interactions.
- Adhere to company policies, quality standards, and performance metrics.
- Collaborate effectively with team members to achieve operational goals.
Qualifications
- At least Senior High School Graduate
- Excellent English communication skills.
- Basic computer navigation skills.
- Fresh graduates and career shifters are encouraged to apply.
- Relevant BPO experience is an advantage for experienced positions.
- Willing to work onsite and on shifting schedules.
What We Offer
- Competitive salary packages
- Paid training
- Performance-based incentives
- HMO and company benefits
- Career development and advancement opportunities
- Supportive and professional work environment
Qualified candidates will be contacted for the next stage of the recruitment process. Apply today and take the next step in your BPO career.
Vacancy posted 20 hours ago
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