Customer Service Representative. Healthcare & Financial Associate.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
- Assist customers with inquiries related to healthcare and financial services.
- Resolve customer complaints efficiently while ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with cross-functional teams to enhance service delivery.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years in customer service or related fields.
- Skills and Competencies: Strong communication and problem-solving skills.
- Qualities and Traits: Empathetic, patient, and detail-oriented.
- Working Conditions: Fast-paced environment with the ability to multitask.
- Responsibilities and Duties: Ability to work flexible hours including evenings and weekends.
Vacancy posted 20 days ago
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