Receptionist
Full-time
Radix HR
Job Summary
We are seeking a customer-focused and organized Front Desk & Community Engagement Officer to manage front desk operations, support customer engagement initiatives, and oversee showroom activities. The role combines client service, showroom management, product presentation, and coordination to provide a professional and welcoming customer experience.
Key Responsibilities
Reception & Administrative Support
- Greet and welcome visitors and clients professionally.
- Manage calls, inquiries, appointments, visitor logs, and front desk communications.
- Handle mail and deliveries and maintain an organized reception area.
Customer & Community Engagement
- Serve as a point of contact between the organization, customers, and the community.
- Assist in coordinating events, outreach activities, and customer engagement initiatives.
- Gather customer feedback and provide relevant insights to management.
- Build positive relationships with customers, partners, and local stakeholders.
- Provide product information and assist customers based on their needs.
Showroom Operations
- Maintain a clean, organized, and visually appealing showroom.
- Assist visitors with product information and showroom guidance.
- Support product displays, visual merchandising, and customer presentations.
- Track visitor traffic and customer inquiries and coordinate with the sales and operations teams.
Qualifications
- Bachelor’s degree in Industrial Design, Interior Design, Communication, Marketing, Business Administration, or related field.
- Experience in showroom operations, retail sales, customer service, visual merchandising, client engagement, or related roles.
- Strong communication, interpersonal, and presentation skills.
- Customer-focused, organized, and detail-oriented.
- Proficient in MS Office/Google Workspace; social media knowledge is an advantage.
- Strong visual and merchandising sense is an advantage.
- Professional appearance and confident client-facing presence.
- Willing to work onsite and on a shifting schedule between 8:00 AM–8:00 PM.
Vacancy posted 1 day ago
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