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Customer Service Representative

Full-time

Miranda HR

Description
  • Provide exceptional customer service by addressing inquiries via phone, email, or chat.
  • Assist customers with product-related questions and issue resolutions.
  • Document customer interactions and feedback for future reference.
  • Collaborate with team members to enhance service delivery and improve customer satisfaction.
  • Maintain a positive and professional demeanor while interacting with customers.

Requirements

  • Educational Qualifications: Minimum High School Diploma or equivalent.
  • Experience Level: 0–2 years.
  • Skills and Competencies: Strong communication skills and the ability to handle customer complaints effectively.
  • Qualities and Traits: Ability to work in a team, patience, and empathy.
  • Working Conditions: Flexible hours, including evenings and weekends may be required.
Vacancy posted 15 hours ago
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