Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Provide exceptional customer service by addressing customer inquiries and resolving issues promptly.
- Assist customers with product selection and account management through various communication channels.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with team members and escalate issues as necessary to ensure customer satisfaction.
- Participate in ongoing training and development to enhance service skills and product knowledge.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Qualities and Traits: Patient, empathetic, and customer-oriented
- Responsibilities and Duties: Ability to handle multiple tasks and maintain professionalism under pressure
- Working Conditions: Flexible schedule, including evenings and weekends may be required
Vacancy posted 3 days ago
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