MASS HIRING: Voice & Chat Support Specialist
31000 PhpFull-time
Olympuz-Edward Belacse Career Consultancy Services
Customer Service Representative (Chat & Voice) | Up to ₱31,000 Monthly
Position: Customer Service Representative (Chat & Voice)
Salary: ₱25,000 – ₱31,000 per month
Job Responsibilities
- Handle customer inquiries through chat and voice channels in a timely and professional manner.
- Provide accurate information regarding products, services, billing, and account-related concerns.
- Resolve customer issues while ensuring a positive customer experience.
- Document customer interactions and update account records accurately.
- Meet quality, productivity, and customer satisfaction metrics.
- Escalate complex concerns to the appropriate department when necessary.
- Follow company policies, procedures, and data privacy guidelines.
- Work collaboratively with teammates and supervisors to achieve team goals.
Qualifications
- At least a High School Graduate (Old Curriculum) or Senior High School Graduate.
- College graduates and undergraduates are welcome to apply.
- Excellent written and verbal English communication skills.
- Basic computer navigation and typing skills.
- Customer service or BPO experience is an advantage but not always required.
- Willing to work on shifting schedules, weekends, and holidays if needed.
- Can work in a fast-paced environment.
What We Offer
- Competitive salary package of ₱25,000 – ₱31,000 .
- Paid training.
- HMO and government-mandated benefits.
- Performance incentives and allowances.
- Career growth and promotion opportunities.
- Supportive and dynamic work environment.
Apply now and start your career in customer service!
Send your details to us:
• Full Name
• Location
• Work Experience (or N/A)
• Highest Educational Attainment
• Birth Date
Vacancy posted more than 2 months ago
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