Ibex Davao - Hiring BPO Agents - No BPO Experience Required

NOW HIRING! Customer Service Champions Wanted - Fresh Grads and Career Shifter (Mcdo, Jollibee, Starbucks, Ace Hardware, SM Sales) Are you ready to kickstart (or level up!) your BPO career with one of the most trusted global customer service companies? Join IBEX and become part of a team that values growth, excellence, and people-first service! Your Role As a Customer Service Representative, you will: Handle incoming calls with empathy and confidence Understand and assess customer needs to deliver helpful solutions Resolve issues using critical thinking and great communication Stay friendly and efficient — even under pressure! Meet or exceed productivity and quality goals Handle escalations with professionalism Follow company processes while maintaining a positive attitude What We’re Looking For At least High School Graduate (Old Curriculum) At least SHS Graduate Willing to work the night shift and on a shifting schedule Strong English communication skills Detail-oriented and reliable Self-motivated and committed to learning Team player with integrity Resourceful and fast learner Appy now and Join Ibex Davao!