Banking Support Agent - Hiring Now - Davao City

Customer Service Representative – Financial Account Davao City | Onsite About the Role We are hiring Customer Service Representatives for a Financial Account in Davao City. This opportunity is open to fresh graduates, career shifters, and applicants looking to start a stable career in the BPO industry. Enjoy paid training from Day 1, competitive salary packages, monthly incentives, and a supportive work environment with opportunities for career growth. Job Description As a Financial Customer Service Representative, you will assist customers with account inquiries, billing concerns, payments, and general account-related concerns through phone, chat, or email support. Responsibilities

• Assist customers with account inquiries and concerns
• Provide information about billing, payments, and account services
• Handle customer concerns professionally and efficiently
• Document customer interactions and account updates accurately
• Escalate concerns when needed
• Maintain good customer service and communication

• Paid training provided from Day 1
• Training on financial tools and customer service processes
• Onsite work setup in Davao City

• High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
• Open to fresh grads, experience is an advantage
• Good English communication skills
• Basic computer knowledge
• Customer-focused and willing to learn
• Willing to work onsite in Davao City

• Competitive salary package
• Monthly incentives and performance bonuses
• Paid training from Day 1
• HMO and medical insurance coverage
• Career growth opportunities
• Friendly and supportive work environment