Call Center Agent (BPO Experience Required)
Full-time
NeksJob Philippines
Job Summary
We are looking for motivated and customer-focused Call Center Agents with at least 6 months of BPO experience to join our growing team. The ideal candidate will handle customer inquiries, resolve concerns efficiently, and provide exceptional customer service while meeting company performance standards.
Key Responsibilities
- Handle inbound and/or outbound customer calls professionally.
- Assist customers with inquiries, concerns, billing, and account-related issues.
- Provide accurate information and effective solutions to customer concerns.
- Document customer interactions accurately in the system.
- Meet quality, productivity, attendance, and performance metrics.
- Escalate complex concerns to the appropriate department when necessary.
- Maintain professionalism and deliver excellent customer service at all times.
Qualifications
- At least High School Graduate (Old Curriculum) or Senior High School Graduate (New Curriculum) .
- Minimum of 6 months BPO/Call Center experience.
- Excellent English communication skills (written and verbal).
- Strong problem-solving and customer service skills.
- Basic computer navigation and typing skills.
- Willing to work onsite, shifting schedules, weekends, and holidays.
What We Offer
- Competitive salary package
- Performance incentives and bonuses
- HMO and other company benefits
- Paid training
- Career growth and promotion opportunities
- Fun and supportive work environment
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Call Center Agent (BPO Experience Required) in Quezon City vacancy
- ...Job Description: We are looking for motivated and customer-focused individuals to join our team as Call Center Agents. No prior BPO or call center experience is required, as training will be provided. Responsibilities: Handle customer inquiries through phone...
- ...looking for enthusiastic and customer-focused Call Center Agents to join our growing team. If you have at least 6 months of call center experience and excellent communication skills, we'd... ...Qualifications Minimum of 6 months of BPO/Call Center experience (voice or non-...
- ...customer-oriented individuals to join our team as Call Center Agents. No prior call center experience is required, as comprehensive training will be provided. The ideal... .... Qualifications No prior call center or BPO experience required. High school diploma,...
- ...Key Responsibilities: -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with... ...computer knowledge and willingness to learn new tools -No experience required (training will be provided) What We Offer: -Competitive...
- ...Schedule: Night Shift Start Your BPO Career with a Top Global Company... ...Anonas QC is now hiring aspiring call center agents even without prior BPO experience. If you’re looking for a stable job... ...old curriculum) No BPO experience required Good English communication skills...
- ...We’re searching for friendly, customer-focused Call Center Agents to join our team. You will take calls, provide details about our products, solve problems efficiently, and create positive experiences for everyone you speak with. On a typical day, you will: Answer...
- ...graduates (old curriculum), ALS passers, fresh grads welcome! No call center experience? No problem — we’ll train you. Good communication and... ...in Metro Manila Career shifters and experienced CSR agents are welcome. What You Get: Salary up to 25K + Monthly...
- ...No experience? No problem! Join our team as a Call Center Agent and we'll teach you everything you need to know. We're looking for friendly, patient people who enjoy helping others and solving problems over the phone. What you'll do daily: Answer customer calls...
- ...dedicated and customer-focused Call Center Agent with at least one (1) year of experience in a customer service or call center... ..., procedures, and compliance requirements. Maintain confidentiality of... ...call center, customer service, or BPO environment. High school...
- ...international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries,... ...professionally Document interactions accurately in the system Requirements: High school graduate or above Excellent English...
- ...Key Responsibilities Handle customer inquiries through voice calls . Provide accurate information and appropriate solutions.... ...targets. Qualifications College Graduate with or without experience . Completed at least 2 years in college with 6 months...
- ...Job Summary We are looking for motivated and customer-focused Call Center Agents with at least 6 months of BPO experience to join our growing team. The ideal candidate will handle customer inquiries, resolve concerns efficiently, and provide exceptional service while...
- ...TaskUs Anonas QC Hiring! | Sales Account | 1 Year BPO Experience Required | Dayshift Available Location: TaskUs Anonas, Quezon City Account... ...QC Job Responsibilities Handle inbound/outbound sales calls Recommend products/services based on customer needs Meet...
- ...Description Manage incoming calls and customer inquiries efficiently... ...improve service quality. Requirements Educational Qualifications:... ...Diploma or equivalent. Experience Level: Open to all segments. With or without BPO experience. Skills and Competencies...
- ...Foundever , you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your... ...opportunities (93% of our non-agent positions are filled internally... ...conditions apply - With or Without BPO Experience - Completed at...
- ...part of our Financial Account in Metro Manila! Experience a one-day hiring process and salary offer up to... ...Finance, Accountancy, or any business-related field required - experience not required At least 6 months of BPO experience in a financial account is required if...
- ...satisfaction. Contribute to teamwork and collaborate with other departments as needed. Requirements Educational Qualifications: High school diploma or equivalent preferred. Experience Level: 0–2 years of experience in a customer service environment. Skills and...
- ...by handling inbound and outbound calls. The role involves assisting customers... ...delivering a positive customer experience while meeting quality and... ...skills. Customer service or call center experience is an advantage but not required. Willing to work onsite Benefits...
- ...We are hiring an experienced Call Center Agent to join our customer service... ...and positive customer experience. Responsibilities Receive... ...guidelines. Escalate issues that require additional assistance.... ...years of previous call center, BPO, or customer service...
- ...experienced and customer-focused Call Center Agent to join our team. The ideal candidate has previous experience handling customer calls,... ...experience in a call center, BPO, customer service, or related... ...schedules, weekends, and holidays if required. Reliable, hardworking,...
- ...Description Handle inbound and outbound calls professionally and efficiently. Assist... ...to enhance customer satisfaction. Requirements Educational Qualifications: Bachelor’s degree in a relevant field. Experience Level: 0–2 years. Skills and Competencies...
- ...verbal communication, active listening skills, and proficiency in basic computer use. Main Responsibilities Handle inbound phone calls regarding account details, product information, and order updates. Explain company policies, service offerings, and account...
- ...Description Handle incoming calls and assist customers with their inquiries. Resolve customer issues efficiently, demonstrating... ...on processes and suggest improvements for better customer experience. Requirements Educational Qualifications: High School diploma or...
- ...Description Initiate outbound calls to potential customers to promote products and... ...service and follow up on leads generated. Requirements Educational Qualifications: High School Diploma or equivalent preferred. Experience Level: Entry-level; no prior experience...
- ...company database. Collaborate with team members to improve service quality. Requirements Educational Qualifications: High school diploma or equivalent preferred. Experience Level: 0–2 years of customer service experience preferred. Skills and Competencies...
- ...Join Concentrix Eastwood – Your BPO Career Starts Here! Ready to take your career to... ...₱16,000–₱30,000 depending on account and experience) Night differential pay and monthly performance... ..., you will: Assist customers through calls, chat, or email support Provide...
- ...Description Handle inbound and outbound calls with customers efficiently and... ...team members to ensure a seamless customer experience. Contribute to team goals by achieving individual performance targets. Requirements Educational Qualifications: Bachelor...
- ...We’re looking for friendly and motivated Call Center Agents to join our team. You’ll be the first point of contact for customers, answering questions, resolving issues, and making sure every interaction ends with the right solution. Key Responsibilities: Answer...
- ...JOB DESCRIPTION The Call Center Agent will handle inbound or outbound calls... ...targets. JOB REQUIREMENTS • Senior High School Graduate... ...Graduate. • 0–1 year of relevant experience; qualified first-time... ...service, retail, sales, or BPO experience is an advantage....
- ...provide exceptional service Handle incoming calls and respond to customer needs Document... ...members to achieve performance goals Requirements Educational Qualifications: High School diploma or equivalent Experience Level: 0–2 years Skills and...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent (BPO Experience Required). Be the first to apply!
