Chat Support
Full-time
OTST Corp.
- Establish trust with clients, listen to and understand their emotional issues and concerns.
- Conduct emotional assessments for clients, analyze root causes, and develop tailored counseling plans.
- Provide emotional guidance and counseling services to assist clients in resolving emotional issues and stress.
- Guide clients in improving emotional management skills and enhancing their sense of well-being.
- Assist clients in managing various stressors, emotional distress, and interpersonal conflicts.
- Offer emotional support and advice to clients, helping them adjust their mindset and cope with challenges.
- Record counseling processes and outcomes, ensuring client information security and confidentiality.
- Continuously learn and enhance professional skills, staying updated on developments in emotional counseling field.
- For home office: Personal laptop/ desktop, broadband network stability.
- Educational Requirements: Bachelor's degree holders are eligible to apply
- Work experience:0-3 years of experience, sales or education experience is a plus.
- Typing speed requirement:50-80 WPM
- Counseling Skills: Strong communication, active listening, and interpersonal skills, capable of building effective trust with diverse clients.
- Emotional Management Skills: Demonstrates emotional stability and mature emotional management ability to address negative emotions expressed by Demonstrates emotional stability and mature emotional management ability to address negative emotions expressed by clients during counseling.
- Professional Ethics: Upholds professional ethics and responsibility, protecting client privacy and information security.
- Continuous Learning: Willingness to continuously learn and improve professional skills, participating in relevant training and certification courses.
- Team Collaboration: Possesses strong team spirit, able to collaborate effectively with operational teams.
- Training and assessment period comprehensive salary (about 2-3 months) P25000-P45000.
- Comprehensive salary for 3-6 months of employment: P60,000 and above.
- Working hours (night shift):
Salary range :
Training Period
① Working Hours: 9:30 AM - 12:30 PM, 1:45 PM - 6:45 PM.
② Work 5 days a week, with 8 hours of work per day.
Non-Training Period
① Working Hours: Determined by chosen shift (Shift D: 21:30:00-4:30:00/Shift A: 3:30:00-10:30:00)
② Work 6 days a week, with the option to select 1 day as a rest day.
Vacancy posted 21 days ago
Similar jobs that could be interesting for youBased on the Chat Support in Philippines vacancy
- ...human connection in an increasingly digital world. As an Online Chat Specialist, you must create a safe space to users while... ...RESPONSIBILITIES : • Engage with user via chat to provide support and solutions to their inquiries • Build strong relationships...
- ...Provide prompt and professional chat support to customers. Resolve customer inquiries and issues effectively through chat. Document interactions and maintain accurate records of customer communication. Collaborate with other departments to ensure customer satisfaction...
- ...Representatives for Work From Home, Hybrid, and Onsite positions. Available Roles: • Voice Accounts • Non-Voice Accounts (Chat and Email Support) Key Responsibilities: • Respond to customer inquiries and provide accurate information • Resolve customer concerns...
- ...customer service! Open Positions Work From Home (WFH) Hybrid Setup Onsite Voice Accounts Non-Voice Accounts (Chat & Email Support) Key Responsibilities Respond to customer inquiries and provide accurate information Resolve concerns efficiently...
15000 - 40000 Php
...and career goals. Key Responsibilities Voice / Customer Support Roles Handle inbound and outbound customer inquiries professionally... ...interactions and updates in company systems. Non-Voice / Chat Support Roles Assist customers through chat, email, and...31000 - 45000 Php
...WORK FROM HOME JOB HIRING | NON-VOICE / CUSTOMER SUPPORT REPRESENTATIVE START YOUR CAREER FROM HOME! To apply, please submit the... ...shifting schedules Job Responsibilities: Assist customers via chat, email, or phone Resolve customer inquiries professionally...15000 - 40000 Php
...skills and career goals. What You’ll Do Voice / Customer Support Roles • Handle inbound and outbound customer inquiries in a... ...Document interactions and updates in company systems Non-Voice / Chat Support Roles • Assist customers via chat, email, and...- ...: Set up and manage Intercom from the ground up, including inbox structure, workflows, routing rules, automations, and customer support processes. Configure and optimize AI agents, chatbots, and automation tools to improve response quality, efficiency, and customer...
5 $ per hour
...As a Customer Service Chat Representative in a Remote setting, you will play a crucial role in providing exceptional support to our customers. We are looking for dedicated individuals who can communicate effectively and are eager to assist clients through chat interactions...- ...seeking a remote IT Administrator to provide on-call technical support for a low-volume support environment (approximately 1-2 calls per... ...demand technical assistance for end users via phone, email, and chat. Troubleshooting: Diagnose and resolve hardware, software, and...
700 $
...Customer Support Associate – SeatGeek Job Description Location: Remote – Philippines Expected Start date: October 19, 2026 Working... ...most. You’ll assist customers through phone, email, and live chat while developing a strong understanding of SeatGeek’s platform,...Remote job- ...Deliver polite, skilled, and effective customer service via both incoming and outgoing phone interactions, email, chats, sms, and other forms of communication including within CRMs or software. Respond immediately to incoming leads, inquiries, and requests from various...
- ...getting started. How You'll Make an Impact: As a Customer Support Coach, you will be the voice of, and advocate for our customers... ...goal of delivering exceptional customer experiences across live chat, email, and phone. We pride ourselves on our supportive, diverse...
- ...We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila. What does a Tech Support Specialist do?... ...provide support to users over the phone, in person, or via online chat or email. Documenting interactions ~ Technical support workers...
500 $
...About the Role ToonPay is seeking two (2) experienced Support Managers based in the Philippines to join our fintech/crypto team immediately... ...Key Responsibilities Handle high-level customer support via chat and email. Manage daily support operations to ensure fast...- ...We are looking for a Client Support Intern to assist our customers with technical problems when using our products and services. Client... ...customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific...
- ...Responsibilities : Provides technical support to users via phone, email, and chat Provides training and assistance to users Provides prompt and accurate feedback to users Investigates, diagnoses, troubleshoots, and resolves customer issues in an accurate and...
- ...performance and resolve issues affecting SEO health. Track KPIs (traffic, conversions, CPL, ROI) and provide actionable insights. Support website design, UX, and landing page optimization for better conversions. Maintain dashboards in GA4 and Looker Studio for...
- ...clients and fostering a dynamic and inclusive work environment for our team. Position Overview RecruitGo is seeking a Sales Support Specialist to join our dynamic team. This role serves as a crucial link between the Sales Business Development Managers (BDMs),...
- ...We’re hiring a Customer Support Specialist to support US-based HVAC businesses by handling customer inquiries, scheduling, and service... ...Responsibilities Handle inbound customer inquiries via phone, email, and chat Schedule service calls, maintenance visits, and emergency...
- ...Position: Admin Support Number of hours: 20 hours/week Schedule: Canada (EST) Time Zone (7AM - 12NN EST) ~ Manage and coordinate scheduling of meetings, appointments, and deadlines ~ Maintain accurate and organized documentation and digital files ~ Support...
- ...We’re seeking a reliable and tech-savvy Local Digital Marketing Support Assistant to assist with remote, repetitive tasks that support our digital marketing initiatives, particularly those related to Google Maps and Google Business Profiles. This role is ideal for an...
- ...valuable context for how we operate and what we value in our team members. What This Role Is About: We are looking for a Resident Support Specialist for a Property management client of ours. The Resident Support Specialist is a key member of the centralized Resident...
- ...we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send...
1000 - 1500 $
...Operations Support Coordinator - (HR72240) Location: Remote (Philippines) Salary Range: 1000 - 1500 USD/month Work Schedule: Monday to Friday; 9:00 AM - 5:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive...- ...At Coefficient, we believe that providing the highest quality support is vital to our core product experience. Support Specialists are... ...support modalities, which may include inbound and outbound email, chat, and messaging. Investigate and fulfill all tier 1 & 2 support...
- We are seeking a highly analytical and customer-focused QAD Support Analyst to join our enterprise IT and applications support team. In this role, you will act as the primary escalation point for complex functional and system-level issues within our QAD ERP environment...
- ...Job Overview We're looking for customer-focused individuals to join our growing team as Work From Home Chat Support Representatives . In this role, you'll assist customers through live chat by answering inquiries, resolving concerns, and delivering a positive customer...
- ...About the Role: We are seeking a full-time Customer Support & Marketplace Engagement Specialist to join our team. This role will be primarily... ...customer inquiries and concerns through phone calls, live chat, and email Provide accurate and timely information regarding...
- ...the lookout for a proactive and tech-savvy Technical Customer Support Specialist - L1 to join our growing team! As a frontline support... ...support and empower users. Provide clear, accurate support via chat, email, and phone. Troubleshoot issues and work closely with...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Chat Support. Be the first to apply!
