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Online Customer Service Representative

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Respond to customer inquiries through various online channels efficiently
  • Provide accurate product information and support to customers
  • Resolve customer complaints and issues in a timely manner
  • Maintain a high level of customer satisfaction by ensuring positive interactions
  • Collaborate with different departments to improve service quality

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field
  • Experience Level: 0–2 years
  • Skills and Competencies: Strong communication skills, both verbal and written
  • Skills and Competencies: Proficiency in using customer service software and online communication tools
  • Qualities and Traits: Empathetic, patient, and a problem-solver
  • Responsibilities and Duties: Ability to multitask and handle diverse customer needs
Vacancy posted 21 days ago
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