Collection Associate.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Contact customers to collect outstanding debts and manage accounts.
- Maintain accurate records of customer interactions and payment status.
- Negotiate payment arrangements and provide solutions to outstanding balances.
- Analyze customer accounts to identify issues and plan collection strategies.
- Generate reports on collection activities and provide feedback to management.
Requirements
- Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or related field.
- Experience Level: 5–8 years of experience in collections or a related field.
- Skills and Competencies: Strong communication and negotiation skills.
- Qualities and Traits: Detail-oriented, proactive, and customer-focused.
- Responsibilities and Duties: Ability to handle multiple accounts and prioritize effectively.
- Working Conditions: Office environment with potential for remote work flexibility.
Vacancy posted 15 days ago
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