Cantonese Payment Resolution Specialist
Full-time
J-K Network Services
Company Profile: One of the leading award-winning outsourcing companies with over 20 years of experience in providing customer support to various industries and delivering productive and quality work based on standards. Position:Cantonese Payment Resolution Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo, or Dumaguete Site. Work Schedule: Shifting Schedule Salary: Php 106,000 Work Set-up: Work On-site
BENEFITS:
☑️HMO
- ️Insurance
- ️PTO credits earned monthly
- ️Sick Leave/Vacation Leave
- ️Government-Mandated Benefits
- ️10% Night Differential
- ️Other benefits will be discussed directly by the company.
REQUIREMENTS OF THE JOB:
- ️Proficient in Cantonese and conversational-proficient in English
- ️Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- ️Open to Foreign Nationals with a permanent visa.
- ️Having experience in customer service and sales is a big advantage
- ️Having experience in the BPO industry is a big plus.
- ️Excellent phone etiquette with strong verbal, written, and interpersonal communication skills.
- ️Must be proficient in computers (MS Office, Internet)
- ️Knowledgeable in navigating websites and the internet
RESPONSIBILITIES OF JOB APPLICATION:
- ️Assisting customers with ticket purchases, transfers, and refunds.
- ️Handling issues like missing tickets, delayed delivery, or invalid tickets.
- ️Supporting payment concerns and billing disputes.
- ️Helping with account access issues (login, verification, security).
- ️Managing complaints from buyers and sellers.
- ️Coordinating with internal teams for ticket resolution or escalation cases.
- ️Respond to customers’ inquiries about bookings, promos, and reservations through email and chat.
- ️Ensures that the customer’s requests are handled in an appropriate and timely manner.
- ️Responsible for handling and managing reservations and cancellations of bookings.
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
- ️Paper screening
- ️Initial Interview
- ️Operations Interview
- ️Language Assessment
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Cantonese Payment Resolution Specialist in Pasig vacancy
- ...while consistently meeting global standards. Position: Cantonese Helpdesk Specialist Company Industry: BPO Company Work Location: Pasig, Iloilo... ...deliveries, and invalid or duplicate tickets. ☑️Resolve payment-related inquiries, billing concerns, and transaction...
J-K Netwok Services
Pasig11 days ago 25000 - 40000 Php
...leadership, balance work with family time and importantly have fun! About this Position Medical Billing Specialist is responsible for Posting medical charges, payments, and journal entries to patient accounts in a timely and accurate manner. Work directly with the...- ...Accounting & Finance Operations Specialist Manila, Philippines Night Shift | Supporting... ...and play a key role in cash operations, payment application, financial reporting, and... ...supporting documentation to ensure proper resolution. Monitor and maintain finance-related...
- ...Description The Accountant (AR and AP Specialist) is responsible for end-to-end... ...balances and overdue accounts Follow up on payments via email, phone calls, and statements... ..., customer collections, and dispute resolution. Strong attention to detail with...
- ...fast-paced call center environment Resolve billing questions, service concerns, and account issues with a focus on First Call Resolution and reducing repeat contacts Deliver a best-in-class customer experience through empathy, professionalism, and problem-solving...
- ...Manage customer escalations by documenting open issues, facilitating regular status meetings, and working cross-functionally toward resolution. Track accounts to identify churn risks and work proactively to mitigate those risks. Skills you’ll bring ~1-5 years of...
- ...critical issues and escalations requiring immediate attention. Collaborate with team leaders and other specialists to support smooth operations and timely issue resolution for contractors and suppliers. Qualifications Required Skills & Experience ~1–2 years...
- ...How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs...Remote job
- ...skilled Vulnerability Assessment and Penetration Testing (VAPT) Specialist to support the identification, assessment, and remediation of... ...meetings, workshops, or consultation sessions to support the resolution of identified security issues when required. Manage assigned...
- ...A Device Repair Specialist is part of the Device Management team under the Merchant Services – Operations Department. This role focuses... ...screwdrivers, soldering kits, cable testers. Working knowledge of payment solutions offered locally in the Philippines Knowledge and...
- ...Requisition Number: 105715 eCommerce Marketing Specialist Location: This is a hybrid opportunity where you will work [#] days in the office, [#] days a week from home. Insight at a Glance ~14,000+ engaged teammates globally ~$8.2 billion in revenue...
- ...troubleshooting, and delivering solutions—while collaborating with senior specialists on the most complex matters. This role offers the opportunity... ...records, ensuring clients stay informed throughout the resolution process. Stay current on new features and enhancements to...
- ...in their digital, ecological and energy transition, in order to invent the mobility of tomorrow. Context The Recruitment Specialist will perform and provide services for delivering all facets of recruiting success throughout the organization., with a critical...
- ...and career. Here, you’ll be supported in progressing – whatever your ambitions. Position Overview The Regulatory Affairs Specialist for Medical Devices is responsible for managing regulatory activities required to ensure timely approval, compliance, and...
- ...service professional with a sharp eye for detail and a passion for helping teams succeed? We are looking for a Customer Experience Specialist to join our global Customer Success Team. In this role, your primary focus will be providing critical administrative and...
- About the role: We are seeking a driven and customer-focused Sales Representative to grow our presence in the healthcare industry by building strong customer relationships, promoting innovative medical devices, and delivering exceptional clinical support. If you're ...
- ...highly organised individuals with previous customer service experience and well-developed communication skills. As a Customer Success Specialist , you will be accountable for providing an amazing customer service, assisting the Credit Team and customers with applications...
- ...individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic . Your Role As an Onboarding Specialist, you are at the crux of customer interaction and enablement, supporting and troubleshooting your product area and technical...
- ...Role Overview: As a Recruitment Specialist, you will be instrumental in building relationships with stakeholders, managing recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support,...
- Job description Key Responsibilities Tiktok Ads Management (Primary Responsibility) Plan, launch, and optimize TikTok advertising campaigns for ecommerce brands. Execute campaign strategies based on client objectives and internal recommendations. Monitor ...
- ...Payroll Specialist — Join a Growing Payroll Team for our US Client! Ready to grow your payroll career with hands-on exposure to Workday, high-volume processing, and real ownership? Our US client is expanding its payroll team and looking for a Payroll Specialist to support...
- ...to grow your career with the largest and leading independent fuel company in the country - join us as our next Commercial Sales Specialist! What is this role about? The role is responsible for the development and execution of sales strategies and programs to increase...
- ...dedication to supporting People First. As a Community Operations Specialist , you will be responsible for the health and productivity of... ...you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that...Remote job
- ...PPC Campaign Specialist As a PPC Campaign Specialist with Omni Channel Solutions, you will be responsible for managing and optimizing... ...Ability to manage multiple accounts and tasks with effective resolutions Actively collaborate with the other stakeholders and...Remote job
- ...Machine Health Monitoring Specialist Be the early warning system for an entire fleet of mining equipment. From a remote monitoring... ...with on-site maintenance teams for timely troubleshooting and resolution. Predictive Maintenance — Implement and improve predictive...
- ...Work Arrangement / Work Shift: Remote | PH Time Role Overview: The Senior International Accounting Specialist will serve as a key point of contact for international consolidation matters and drive accounting efficiencies across all levels within Atticus Solutions...
- ...allowed to work in the Philippines. The position is remote/work from home. We are seeking a highly skilled Digital Marketing Specialist to join our dynamic team. This role is integral to enhancing our brand image and expanding our reach through effective marketing...
- ...the scenes? We’re looking for Utility Interconnection Support Specialist who thrives in a fast-paced environment and takes pride in ensuring... ...escalations. Coordinate with utilities on scheduling and payment processing for meter spot inspections. Communicate with...
- ...We are looking for a Senior Content Catalog Specialist to lead the creation, optimization, and management of product catalog content across Amazon, Walmart, and other eCommerce marketplaces. This role is responsible for ensuring product detail pages are accurate, structured...Remote job
- ...Learning & Development Specialist (Operations) PRIMARY FUNCTION Great onboarding changes careers. Be the person who makes it happen. We're looking for a Learning & Development Specialist who is passionate about helping people learn, grow, and succeed. If you...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Cantonese Payment Resolution Specialist. Be the first to apply!
