Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Technical Support Representative (TSR)
We are looking for a Technical Support Representative who will provide excellent technical assistance to customers by troubleshooting hardware, software, and network-related concerns. The ideal candidate is patient, detail-oriented, and committed to delivering outstanding customer service.
Key Responsibilities
- Handle inbound calls, chats, or emails regarding technical issues
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity problems
- Guide customers through step-by-step technical solutions
- Escalate complex issues to higher-level support when needed
- Accurately document customer interactions and resolutions
- Meet quality, productivity, and customer satisfaction standards
- Maintain up-to-date knowledge of products, tools, and systems
Qualifications
- High School Graduate or College Level/Graduate
- With or without BPO experience (experience is an advantage)
- Basic knowledge of computers, mobile devices, or technical systems
- Good communication skills in English
- Willing to work onsite and on shifting schedules
Skills & Competencies
- Strong problem-solving and analytical skills
- Customer-focused mindset
- Ability to explain technical concepts clearly and simply
- Patience and professionalism under pressure
- Team player with a positive attitude
What We Offer
- Competitive salary package
- HMO and benefits on Day 1
- Paid training and career growth opportunities
- Supportive and friendly work environment
Vacancy posted 16 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Davao del Sur vacancy
- ...Job Summary: We are looking for enthusiastic, customer-oriented individuals to join our team as Call Center Agents. No prior BPO or... ...Successful candidates will be trained to provide excellent customer service, handle inquiries, and resolve customer concerns professionally...
- ...Looking for your first job? No experience? No problem! We are looking for enthusiastic and customer-oriented individuals to join our growing team as Customer Service Representatives (CSR) . We provide comprehensive paid training to help you succeed, making this a great...
- ...The Customer Service Representative plays a crucial role in fostering positive customer relationships and ensuring high levels of satisfaction. This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers. Working...
- ...Customer Experience Agent (Tech Account) | Davao City Ready to turn your love for tech into a career glow-up? Join our squad in Davao City and be the go-to hero for customers who need help with all things tech! What You’ll Do: Be the friendly voice customers...
- ...Assist customers with inquiries and provide excellent service via phone, email, and chat. Resolve customer issues and complaints in a timely and professional manner. Maintain customer records and document interactions accurately. Collaborate with team members...
- ~ Account: Telco ~ Provide exceptional customer service via phone, email, and chat. ~ Resolve customer inquiries and issues efficiently and effectively. ~ Document customer interactions and maintain accurate records. ~ Collaborate with team members to enhance service...
- ...Description Provide excellent customer service by responding to customer inquiries via phone, email, and chat. Troubleshoot customer issues and effectively resolve complaints in a timely manner. Maintain a comprehensive knowledge of products and services to assist...
- ...Handle incoming calls, emails, and messages from customers in a professional and timely manner Provide accurate information about products, services, and company policies Resolve customer issues efficiently while maintaining a positive customer experience Process...
- ...Hello! We are looking for a Customer Service Representatives to join our team! Newbies, Fresh Grads, and Tenured agents are welcome to apply . What we offer Salary is up to 28,500 Package Performance incentives Paid Training & Medical HMO Night Differential...
- ...Answer incoming customer calls and inquiries. Provide information and assistance to customers. Resolve customer complaints and escalate issues as needed. Maintain accurate records of customer interactions and transactions. Excellent Communication Skills...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers in resolving inquiries and complaints in a timely manner. Maintain detailed records of customer interactions and transactions. Identify and escalate priority...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely manner. Provide product information and resolve... ...trends in customer feedback and suggest improvements to enhance service quality. Requirements Educational Qualifications: Bachelor...
- ...Description Assist customers with inquiries and provide product information Handle customer complaints and resolve issues promptly... ...customer interactions Collaborate with team members to improve service processes Provide feedback on customer trends and needs...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Assist customers with order placements and issues. Document customer interactions and maintain records. Collaborate with team...
- ...A Customer Service Representative (CSR) serves as the main point of contact between a company and its customers. Their role involves responding to customer inquiries, resolving issues related to products or services, handling order processing, and promoting customer satisfaction...
- ...Description Assist customers with inquiries and provide information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Provide exceptional customer service through various communication channels including phone, email, and chat. Assist customers with inquiries, issues, and product/service information to enhance their experience. Maintain a thorough understanding of...
- ...Interact with customers via phone, email, or in-person to provide information and resolve inquiries or issues. Handle customer complaints... ..., and policies. Stay knowledgeable about company products, services, and policies. Ensure customer satisfaction and provide...
- ...Provide exceptional customer support via phone, email, and chat. Resolve customer inquiries and complaints effectively and efficiently. Maintain knowledge of company products and services. Record customer interactions in the database accurately. Collaborate...
- ...We are seeking dedicated and customer-focused individuals to join our Telecommunication (Telco) account team. As a Customer Service Representative, you’ll serve as the frontline in addressing inquiries, resolving issues, and ensuring exceptional customer experiences for...
- ...Description Provide excellent customer service to ensure customer satisfaction and retention. Assist customers with inquiries, complaints, and troubleshooting via phone, email, and chat. Document all customer interactions and maintain records of customer feedback...
- ...Be part of our Customer Service Representative at Alorica Davao! Earn up to Php 18,500 and PLUS get exciting perks! Respond to customer inquiries via phone delivering accurate information and timely assistance. Resolve complaints, issues, and requests with professionalism...
- ...Handle customer inquiries and provide timely assistance. Resolve customer complaints efficiently and professionally. Maintain customer... ...to enhance the customer experience. Provide product/service information and support to customers. Requirements Educational...
- ...Interact with customers to provide assistance and address inquiries. Resolve customer complaints in a timely and effective manner.... ...transactions. Provide feedback on the efficiency of the customer service process. Collaborate with team members to improve service...
- ...Job Summary We are seeking a customer-focused and professional Call Center Agent to join our team. The successful candidate will handle inbound and outbound calls, provide excellent customer service, resolve customer concerns, and ensure a positive customer experience...
- ...Description Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with... ...Experience Level: Junior: 0–2 years of experience in customer service. Skills and Competencies: Proficiency in English, excellent...
- ...Customer Service Representative (Voice and Non Voice Account) Work Location:Makati, Cubao, Centris, Ortigas , Davao and Ilocos (Onsite) We are looking for enthusiastic Customer Service Representatives to join our Seasonal Retail Account team! This is a great opportunity...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Call Center Agents. In this role,... ...with inquiries, resolve concerns, and provide excellent customer service while maintaining professionalism and efficiency. Key...
- ...Assist customers with inquiries and provide product information. Manage customer accounts and troubleshoot issues during calls or messages... ...Work collaboratively with team members to enhance customer service processes. Requirements Educational Qualifications: High...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
