Call center Agent. Salary upto 20K-35K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries via phone, email, or chat in a professional manner.
- Resolve customer issues and complaints effectively, ensuring high customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Provide feedback on recurring customer issues to help enhance product or service offerings.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience.
- Experience Level: 3–5 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities and attention to detail.
- Qualities and Traits: Ability to work in a fast-paced environment and multitask effectively.
- Working Conditions: Flexible hours including evenings and weekends, depending on business needs.
Vacancy posted 8 days ago
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