Call Centers hiring for Csr Associate. Salary upto 35K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers via phone, chat, or email, addressing inquiries and resolving issues.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Document customer interactions accurately and efficiently using CRM software.
- Work collaboratively with team members to meet departmental goals and targets.
- Provide feedback on processes and suggest improvements to enhance customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or related fields.
- Skills and Competencies: Strong communication skills, both verbal and written.
- Qualities and Traits: Empathetic, patient, and solution-oriented mindset.
- Working Conditions: Ability to work in a fast-paced, team-oriented environment.
Vacancy posted 12 days ago
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