Hiring for Call center Agents in Top Bpo's. Hmo Day 1.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound calls to assist customers with inquiries.
- Provide excellent customer service by resolving issues in a timely and professional manner.
- Document and maintain customer records accurately in the system.
- Collaborate with team members to improve service quality and efficiency.
- Engage in training sessions to enhance skills and knowledge related to the role.
Requirements
- Educational Qualifications: Bachelor’s degree in any relevant field
- Experience Level: 1-3 years of experience in a call center environment
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to handle high call volumes and work in a fast-paced environment
- Working Conditions: Flexible shifts including nights and weekends
- Qualities and Traits: Customer-oriented with a positive attitude
Vacancy posted 18 hours ago
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