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Customer Service Agent Hiring in Top Bpo's. Salary upto 30K.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Respond to customer inquiries via phone, email, and chat in a professional manner.
  • Provide accurate information regarding products and services to enhance customer satisfaction.
  • Resolve customer complaints and issues effectively to retain customer loyalty.
  • Document interactions and feedback in the customer management system for further analysis.
  • Collaborate with team members to improve service delivery and efficiency.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service or related roles.
  • Skills and Competencies: Strong verbal and written communication skills.
  • Skills and Competencies: Basic problem-solving abilities and customer-centric mindset.
  • Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
  • Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Vacancy posted 16 hours ago
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