Customer Service Representative (Ride Hailing Account)
Absolute Outsource
Job Responsibilities: Handle customer inquiries and concerns through voice support channels. Provide accurate and timely resolutions to riders and driver-partners. Assist customers with account-related concerns, trip issues, payments, and other service-related inquiries. Maintain professionalism and empathy while resolving customer concerns. Meet quality, productivity, and customer satisfaction targets. Qualifications: At least High School Graduate, Senior High School Graduate, College Undergraduate, or College Graduate. Must have at least 12 months of International Voice BPO Experience. Excellent English communication skills. Strong problem-solving and customer service skills. Willing to work onsite and on a shifting schedule. Start Dates: July 15 July 22 July 29 Benefits: Competitive Salary Package Paid Training HMO and Government-Mandated Benefits Performance Incentives Night Differential Career Growth Opportunities Apply now and become part of a dynamic team supporting a global ride-hailing platform!
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- We are here to help and build your career and make your dream come true. We are looking for a agents that are willing to learn and have a good communication skills. So Come and Join our Team!! Message me now.
- ...channels. Handle inquiries related to seller accounts, orders, payments, and platform concerns.... ...and timely resolutions. Document customer interactions and maintain account records. Ensure excellent customer service while meeting quality and productivity metrics...
22000 - 38000 Php
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9 - 15 $ per hour
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28000 Php
Job Overview We are looking for dynamic and goal-oriented Customer Service Representatives (CSR) to join our team at our Bridgetowne, Pasig site. In... ...and non-voice channels (email/chat) depending on the account assignment. We offer a 100% virtual recruitment process...- Responsible for managing customer inquiries and issues related to supply chain activities while ensuring efficient supply chain operations... ...1. Serve as the primary point of contact for assigned client accounts. 2. Receive and review customer orders. 3. Provide...
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