Call Center Agent
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle incoming calls and provide excellent customer service.
- Resolve customer inquiries and issues promptly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer experience.
- Update customer information in the database as required.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 5–8 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Patience and empathy in handling customer queries
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Working Conditions: Flexible schedules, including nights and weekends may be required
Vacancy posted a month ago
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