Call Center Agent
Full-time
RSD Human Resource Management Consultancy
- Handle incoming customer inquiries via phone or chat
- Provide accurate information about products and services
- Assist customers with order placements and complaints resolution
- Document issues and escalate them to appropriate departments if needed
- Achieve monthly performance targets while maintaining quality
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to work in a fast-paced environment
- Qualities and Traits: Customer-focused and empathetic
- Working Conditions: Flexible schedule, including nights and weekends
Requirements
Vacancy posted more than 2 months ago
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