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SMS/Email Marketing Manager

Full-time

STERRY

Who We Are:
At STERRY, we’re not your average Growth Marketing Agency—we’re the rocket fuel behind crowdfunding and e-commerce success. Since day one, we’ve helped clients pull in over $100 million in trackable online revenue. We shatter limits, supercharge brands, and turn every click into cash.

Overview:
We're a fast-paced, results-driven marketing agency helping brands create meaningful customer relationships that last. As we continue to grow, we're looking for an SMS/Email Marketing Manager who lives and breathes email marketing and knows how to turn one-time customers into lifelong advocates.
If you're passionate about customer lifecycle marketing, love digging into campaign data, and get excited about crafting high-performing email journeys, we'd love to meet you.

What You'll Do
  • Develop and execute email retention strategies that increase customer engagement, repeat purchases, and lifetime value
  • Build and optimize automated email flows, including welcome series, onboarding, nurture campaigns, abandoned cart, win-back, and re-engagement journeys
  • Segment audiences and personalize messaging based on customer behavior and lifecycle stage
  • Monitor campaign performance and analyze key metrics such as open rates, click-through rates, conversions, retention, and churn
  • Conduct A/B testing to continuously improve email content, subject lines, timing, and customer journeys
  • Collaborate with our creative, content, design, and account management teams to deliver impactful campaigns for multiple clients
  • Stay ahead of email marketing trends, deliverability best practices, and CRM innovations
What We're Looking For
  • Education: Bachelor’s degree in Marketing, Business, Communications, or related field is a plus— but what truly matters is what you can build. A standout portfolio or equivalent hands-on experience is just as valued
  • 3+ years of experience in email marketing, CRM, retention marketing, or lifecycle marketing
  • Proven experience managing and optimizing automated email campaigns
  • Hands-on experience with email marketing and CRM platforms such as Klaviyo, HubSpot, Mailchimp, ActiveCampaign, Salesforce Marketing Cloud, or similar tools
  • Strong understanding of customer segmentation, personalization, and lifecycle marketing strategies
  • Analytical mindset with the ability to interpret campaign data and translate insights into action
  • Excellent project management and communication skills, with the ability to thrive in a fast-moving agency environment
  • Experience working with e-commerce, SaaS, or digital-first brands is a plus
Why Join STERRY?
  • Full remote flexibility
  • Growth and development within a collaborative, innovative team
  • Opportunity to work with international brands and markets
  • A culture that values creativity, precision, and measurable results
Ready to Apply? Send your CV/resume and a Cover Letter about your experience with email marketing, customer retention, and a link to your portfolio showcasing your best advertising work.
Vacancy posted 20 hours ago
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