Media Systems Engineer

COMPANY

Media Display Solutions , a brand of United Neon Advertising, Inc., provides an array of display screens for various use and application to help clients choose the right displays for more effective communication.

MDS is all about making a difference in customer service and as the pioneer of out-of-home advertising business in the Philippines, we are now ready to serve your 3D Naked Eye LED Billboard needs from display and hardware specification to supply and installation of LED Screen where you can advertise your 2D and 3D executions for your brand.

CULTURE

United Neon has a unique work culture where we value our employees' holistic development. You'll not only get to enjoy having a life outside of work, but also gain transformative experiences in all other aspects in life such as your emotional, mental, spiritual, physical, and financial wellbeing. Business is important, but so is the wellbeing of our employees.

DUTIES & RESPONSIBILITIES:

1. System Reliability, Billing Accuracy & SLA Compliance

• Maintain CMS reliability and ensure system configurations meet SLA requirements.
• Troubleshoot system disruptions and coordinate with vendors to resolve critical issues.
• Validate campaign configurations and reconcile CMS records with billing data to prevent discrepancies.
• Monitor system performance, logs, and workflows to prevent service interruptions and SLA breaches.

2. Process Optimization, Automation & Quality Assurance

• Develop dashboards and reporting tools to improve operational visibility and efficiency.
• Identify workflow bottlenecks and implement automation to reduce manual errors.
• Conduct functional, integration, and user acceptance testing (UAT) before system deployment.
• Lead pilot testing and validate system upgrades to ensure stable and accurate operations.

3. Campaign Execution & Technical Support

• Provide technical support for CMS operations, campaign uploads, scheduling, and material testing.
• Ensure campaign configurations align with client requirements and approved media plans.
• Support media monitoring through validation of proof-of-airing, photos, and reports.
• Coordinate with Media Operations, Solutions Engineering, IT, and vendors to ensure timely campaign delivery.

4. Technical Development, Documentation & Knowledge Sharing

• Research emerging CMS technologies, automation tools, and workflow improvement solutions.
• Evaluate new platforms and prepare feasibility studies and technical recommendations.
• Develop and maintain standard operating procedures (SOPs) and technical documentation.
• Conduct training and knowledge transfer to strengthen technical capabilities across Media Operations and Monitoring teams.

EDUCATIONAL BACKGROUND & WORK EXPERIENCE:

• Bachelor’s degree in Engineering, Information Technology, Computer Science, or a related field.
• 2–4 years of relevant experience in systems engineering, CMS administration, digital media operations, or a similar role.
• Experience with digital signage, media operations, or content management systems is an advantage.

What you can expect

We offer a wide array of benefits such as 30 days Paid Time Off, HMO, Car plan, employee discounts, Fitness programs, annual Christmas gifts, performance incentives, and corporate bonuses.