People Operations Officer

Why you’ll love this role

This is a high-impact role at the core of a scaling fintech business.

You won’t just “support HR.” You’ll own the operational engine that keeps our People & Culture function accurate, compliant and scalable. Your work will directly protect the business, strengthen governance, and enable sustainable growth as we expand our enterprise footprint.

Reporting to the People & Culture Manager, you’ll gain end-to-end exposure across the employee lifecycle — recruitment, payroll, performance, workforce data, learning and compliance — while working closely with senior leadership.

If you’re someone who loves structure, precision, and building systems that run seamlessly, this role will stretch and accelerate your career.

This is ideal for someone who:

• Enjoys bringing clarity to complexity

• Takes pride in accuracy and detail

• Thinks in systems and processes

• Is curious about how high-growth businesses scale

• Wants meaningful exposure in a regulated, fast-moving environment

What you’ll do

You’ll own the operational backbone of People & Culture, ensuring our processes are reliable, defensible and built for growth.

Workforce Data & Systems

• Maintain accurate HRIS records, org structures and reporting lines

• Produce workforce and headcount reporting

• Uphold data privacy standards and flag inconsistencies early

Payroll & Remuneration

• Support payroll cycles and documentation

• Administer salary, benefits and incentive changes

• Maintain compliant, audit-ready compensation records

Recruitment Operations

• Coordinate interviews and hiring workflows

• Maintain ATS integrity and compliance documentation

• Support a consistent, professional candidate experience

Performance & Employee Lifecycle

• Administer performance review cycles and PIP documentation

• Execute onboarding and offboarding processes

• Support engagement surveys and participation tracking

Learning & Compliance

• Coordinate compliance training and maintain completion records

• Ensure regulatory training requirements are met

Process Improvement

• Document workflows and identify gaps

• Recommend and support process enhancements

• Contribute to building scalable People systems

What you’ll bring

Experience

• 2–4 years in People Operations or HR Systems

• Experience in a fast-paced or regulated environment (tech/fintech preferred)

• Strong HRIS and ATS capability

• Exposure to payroll support and employment documentation

Capability

• Exceptional attention to detail and data accuracy

• Strong understanding of compliance and documentation standards

• Confidence escalating risks appropriately

• Clear, professional communication skills

• Strong organisational and reporting capability

Mindset

• Proactive, structured and process-driven

• Adaptable in a changing environment

• Commercially curious

• High ownership and accountability

What’s in it for you

• A growing Philippines team – You’ll join an established and growing PH team (17+ and expanding), with real local community and long-term career opportunities — not just an offshore role.

• Global exposure – Work closely with our Australia-based teams in a truly international business, with opportunities for growth and potential travel as we scale.

• Human-first culture – We lead with empathy, respect, and belonging. We prioritise wellbeing and operate as one connected team, not a hierarchy.

• Flexible by default – Work from home as standard, with the structure and support to succeed remotely.

• Belonging and celebration: Monthly remote-first events and global EOFY/EOY parties bring the whole company together. Weekly company-wide standups and quarterly Town Halls keep us connected.

• Meaningful perks: “Me Days” (extra paid leave), birthday gifts, and discounts across health, retail, and lifestyle.

• An award-winning culture: Recognised for employee wellness and a genuine focus on belonging.