Senior Telesales Team Lead
Cartrack
About the Job - Senior Telesales Team Lead
We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for a Senior Telesales Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Key Responsibilities:
Lead the Team : Manage and support telesales agents to reach their sales goals.
Sales Strategy : Create and implement strategies to grow revenue and retain customers.
Monitor Performance : Track team performance and provide feedback to improve results.
Training : Train and mentor agents to enhance their skills and knowledge.
Customer Calls : Join calls when needed to ensure great service and solve issues.
Set Targets : Establish and review sales targets for the team.
Improve Processes : Continuously enhance telesales workflows for better productivity.
Key Requirements:
Minimum of 3-5 years in telesales, with at least 1-2 years in a team lead.
Strong leadership and team management skills.
Excellent communication and negotiation abilities.
In-depth understanding of telesales techniques and customer engagement.
Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
Highly motivated, goal-oriented, and driven.
What’s in it for you?
Basic Salary with Quarterly Commission
Competitive compensation and benefits (13th month pay, HMO)
Opportunity to work with cutting-edge technology
Dayshift and Fixed weekends off
You think you have what it takes? Apply now!
Vacancy posted more than 2 months ago
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