Product Owner, AI Development
Insight Enterprises, Inc.
Requisition Number: 105007
Product Owner, AI Development
About This Role
The Product Owner acts as the bridge between business stakeholders and the AI Development team, translating business needs into clear, prioritized user stories that drive development. You will own the product backlog for one or more AI initiatives — whether that's an internal chatbot, an intelligent process automation tool, or a data-driven analytics application. This role requires someone who can understand both the business context and the technical capabilities of the team, ensuring that every sprint delivers measurable value toward Insight's AI transformation goals.
Key Responsibilities
Own and maintain a prioritized product backlog; write clear, well-defined user stories with acceptance criteria.
Collaborate with business stakeholders across functions (finance, HR, operations, ecommerce, etc.) to gather requirements and define the product vision for AI initiatives.
Partner with the Development Manager, Scrum Master, and engineering team to plan sprints and ensure the team is building the right things in the right order.
Act as the "voice of the user" during development, making scope and priority decisions in real time.
Participate in all Scrum ceremonies: planning, refinement, review, retrospective, and daily stand-ups.
Define acceptance criteria and validate completed work against business requirements.
Track and communicate project progress, risks, and outcomes to stakeholders and leadership.
Coordinate UAT, deployment, and release activities as needed.
Qualifications
Experience: Minimum 3 years of experience as a Product Owner, Business Analyst, or Technical Project Manager.
Agile: Strong experience working in Agile/Scrum environments; CSPO or equivalent certification preferred.
Domain Knowledge: Sufficient understanding of AI/ML concepts (e.g., LLMs, chatbots, data pipelines) to triage technical discussions and guide the team toward the right solutions.
Stakeholder Management: Proven ability to work with cross-functional business stakeholders and translate ambiguous requirements into actionable development work.
Communication: Excellent written and verbal English communication skills; strong presentation and active listening skills.
Tools: Experience with Jira, Azure DevOps, or similar backlog management tools.
Nice to Have: Experience in enterprise technology, SaaS products, or AI transformation programs.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com
- Founded in 1988 in Tempe, Arizona
- 11,000+ teammates in 19 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe
- $8.3 billion in revenue in 2020
- Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
- 2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
- Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
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