Portfolio and Performance Analysis

Job Description

Turn complex mortgage servicing data into clear insights that shape valuation and pricing decisions. In this role, you’ll bring structure to recurring reporting, uncover drivers behind performance, and help strengthen quantitative models through disciplined monitoring. You’ll collaborate across functions, improve repeatable workflows, and translate analytics into materials that leaders can act on. If you enjoy combining markets curiosity with hands-on analysis, this opportunity is built for you.

Job summary

As a Portfolio and Performance Analyst in Capital Marjets Team, you support mortgage servicing rights (MSR) portfolio valuation, risk management, and origination pricing through cash flow analysis, recurring reporting, and quantitative model monitoring. You help explain performance and variance drivers, contribute to model calibration and back-testing activities, and improve processes and documentation that strengthen controls and governance.

Job responsibilities

• Analyze servicing cash flows and model outputs to identify performance trends and key drivers
• Produce monthly reporting and support quarterly model performance monitoring, including variance investigation and attribution
• Support model calibration and back-testing efforts, including sensitivity analysis aligned to documentation and governance needs
• Build repeatable tools and workflows to support model inputs, assumptions, controls, and reporting requirements
• Create and maintain user guides, procedures, and methodology documentation to improve process clarity and continuity
• Partner with cross-functional teams to enhance model reliability and contribute to business review materials for senior stakeholders

Required qualifications, capabilities and skills

• Bachelor’s degree (or equivalent) in a quantitative or analytically rigorous field (e.g., finance, economics, statistics, mathematics, engineering, computer science, or related disciplines)
• Demonstrated analytical and problem-solving skills with strong attention to detail
• Ability to translate quantitative results into clear written and verbal reporting for stakeholders
• Proficiency with a BI/visualization tool (e.g., Power BI, Tableau, or similar)
• Advanced Excel skills, including the ability to operate and maintain complex analytical workbooks
• Proficiency in SQL for data extraction and manipulation
• Ability to manage multiple priorities, work independently across time zones, and drive tasks to completion with limited real-time oversight
• Comfort working with quantitative models and interpreting performance signals (e.g., trends, variances, and sensitivities)

Preferred qualifications, capabilities and skills

• Familiarity with large language model (LLM) tools to improve productivity and communication
• Ability to read and edit Python to support existing analytics workflows

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we’re here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.