Sign up to access all features of our service
  • Job search
  • Favorites
  • Create a CV
    New
  • Subscriptions

Prosthetic Care Representative

Full-time

Instalimb Solutions Philippines Inc.

Job Title: Prosthetic Care Representative

Department: Operations

Reports To: Operations Group Manager

Company: Instalimb Solutions Philippines Inc.

Company Overview:

Instalimb Solutions Philippines Inc. is a technology-driven manufacturer and provider of 3D-printed prosthetic legs in the Philippines. Our mission is to deliver affordable, high-quality prosthetic solutions using advanced digital processes, making mobility more accessible to amputees across the country.

Position Summary:

The Prosthetic Care Representative (PCR) is a field-based role responsible for supporting patients by delivering prosthetic services during scheduled visits to hospitals and patients’ homes. These services include stump assessments, 3D scanning, prosthetic fitting, and patient instruction on safe use and maintenance of their prosthetic leg.

All activities are supervised and guided by Senior DPEs or Certified Prosthetists and Orthotists (CPOs) to ensure clinical and technical accuracy. This position also requires handling travel logistics, managing prosthetic devices and accessories, and completing administrative documentation.

The role involves weekly overnight travel and nationwide assignment, and is best suited for proactive, hands-on individuals committed to improving lives through mobility.

Key Responsibilities:

Patient Care & Technical Services

  • Conduct pre-fitting stump assessments, under supervision
  • Perform 3D scanning of amputated limbs for prosthesis fabrication
  • Assist in fitting 3D-printed prosthetic legs, ensuring proper alignment and comfort
  • Provide patients with basic gait training and safety instructions
  • Educate patients on prosthetic care and maintenance
  • Collect feedback and report any clinical concerns to supervising CPOs or Senior DPEs

Field Logistics & Coordination

  • Arrange transportation, hotel bookings, and other travel logistics for field assignments
  • Handle cash advances and reimbursement documentation
  • Prepare required accessories and devices, and request gate passes as necessary
  • Maintain schedules set for each travel

Device & Inventory Management

  • Manage inventory of devices and tools before and after patrol
  • Check all returned devices and report any missing or damaged items
  • Ensure proper handling and transport of 3D scanning equipment and prosthetic components

Administrative Tasks

  • Complete and submit check sheets for each patient after fitting
  • Upload approved patient data to internal systems such as Instalimb ONE
  • Follow internal reporting procedures and provide updates via Slack
  • Ensure payment from the patients are made according to the contract, issue receipts and invoices.

Minimum Requirements:

  • High school graduate
  • Valid motorbike and car driver’s license
  • Must pass a written test
  • Willing to start immediately
  • Open to nationwide assignments and relocation
  • Willing to work Monday to Saturday (48 hours/week); overtime may be required
Vacancy posted 7 hours ago
Similar jobs that could be interesting for youBased on the Prosthetic Care Representative in Bacolod City vacancy
  •  ...Position Summary: The Prosthetic Care Representative (PCR) is a field-based role responsible for supporting patients by delivering prosthetic services during scheduled visits to hospitals and patients’ homes. These services include stump assessments, 3D scanning, prosthetic... 

    Instalimb Solutions Philippines Inc.

    Bacolod City
    7 hours ago
  • As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor. Key Responsibilities Manage...

    Neksjob Philippines

    Bacolod City
    4 hours ago
  •  ...Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  •  ...As a Customer Service Representative, you will handle customer inquiries, resolve complaints, and provide information about products and services. You will also process orders, prepare correspondence, and fulfill customer needs to ensure customer satisfaction College... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via...

    Neksjob Philippines

    Bacolod City
    4 hours ago
  •  ...As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be onsite at our offices or remotely, depending on the... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • Join Our Team as a Customer Service Agent! Our customer service agents are the backbone of our business. As part of our team, you’ll be at the forefront of delivering outstanding support and creating exceptional customer experiences. You’ll work in a dynamic, collaborative...

    Neksjob Philippines

    Bacolod City
    4 hours ago
  •  ...Join Our Team as a Customer Service Representative! As a Customer Service Representative, you’ll assist customers with inquiries, returns, upgrades, and technical support, ensuring they have a smooth and positive experience with our products and services. Work can be... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • We are seeking motivated, customer-oriented individuals to join our team as Call Center Agents . As a key member of our customer service team, you will play a crucial role in delivering excellent service, addressing customer inquiries, and ensuring positive experiences...

    Neksjob Philippines

    Bacolod City
    4 hours ago
  •  ...URGENT HIRING: HOME CARE TRAINING COORDINATOR Build the trainers who build our VAs. Every module you design and every cohort you coach turns a new virtual assistant into a confident, plug-and-play home care professional. At OLIVIA, training is our differentiation... 

    OLIVIA Professional Solutions

    Bacolod City
    1 day ago
  •  ...long-term partnerships through quality, reliability, and a people-first approach. Role Overview: We are looking for a dedicated Care Coordinator/Case Manager with a strong nursing background and clinical experience to join our healthcare team. The ideal candidate has... 

    Visaya KPO

    Bacolod City
    a month ago
  •  ...We are looking for Customer Service Representatives to join fast-growing accounts within Visayas. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities... 

    Tasq Staffing Solutions, Inc.

    Bacolod City
    20 days ago
  • We are looking for CSRs to join a fast growing account in Bacolod. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly...

    Tasq Staffing Solutions, Inc.

    Bacolod City
    27 days ago
  •  ...inbound calls with a friendly, professional attitude Give clear and simple product explanations Solve problems quickly and with care Assist customers with account or plan changes Document each call accurately Qualifications At least 6 months call... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • ✔️Present, promote and sell products/services to existing and prospective customers ‎✔️Provide customers with information about items

    Showcase Carpet Center and Co.

    Bacolod City
    7 hours ago
  • 1. The primary functions of the Territory Manager and/or Medical Sales Representatives are to propagate, promote, distribute, sell and/or market the pharmaceutical, medical and related products of Qure Corp. to all clients and/or customers within his designated territorial... 

    Qure Corp.

    Bacolod City
    3 hours ago
  • Graduate of a Bachelor’s degree or have completed at least the third year of college Experience in field sales or a related area is preferred Strong communication abilities Skilled in negotiation Familiarity with Microsoft Office applications Responsibilities...

    Synlink Recruitment Outsourcing Co. Inc.

    Bacolod City
    7 hours ago
  • Responsible for organizing and executing sales and promotional programs of the company in his assigned area. Promotes and sells company products. Develops/opens and services customers. Conducts actual demonstrations and other promotional activities. Assists...

    Welding Industries of the Philippines Inc.

    Bacolod City
    8 hours ago
  •  ...calls with a friendly, professional attitude Explain products in a clear and simple way Resolve issues quickly and with genuine care Help customers update their accounts or plans Keep accurate records of every call Qualifications At least 6 months... 

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • Customer Interaction Promptly respond to customer inquiries through phone, email, or chat. Deliver clear and professional communication at all times. Handle customer concerns with empathy and active problem-solving. Information & Support Provide accurate...

    Synlink Recruitment Outsourcing Co. Inc.

    Bacolod City
    7 hours ago
  • CSR - Assists customers with inquiries and issues related to a company's products and services. Their duties often include answering phone calls, live chat messages or emails, finding solutions to problems for customers and maintaining expert knowledge about a company'...

    Lexie

    Bacolod City
    7 hours ago
  • Description Act as the first point of contact for customers, providing exceptional service and support. Handle customer inquiries and complaints efficiently and effectively. Assist in troubleshooting product or service issues to enhance customer satisfaction. ...

    Gratitude Jobs Ahead HR Inc

    Bacolod City
    7 hours ago
  • Identify and engage potential clients through various sales techniques. Conduct product presentations and demonstrations to prospective customers. Develop and maintain strong relationships with existing clients to ensure customer satisfaction. Achieve sales ...

    Velomaxx Corporation

    Bacolod City
    7 hours ago
  • Description Respond to customer inquiries via phone, email, and chat in a professional manner. Provide product and service information to customers. Handle customer complaints and resolve issues effectively. Maintain accurate customer records and documentation...

    Synlink Recruitment Outsourcing Co. Inc.

    Bacolod City
    7 hours ago
  • Assist existing customers with account concerns and service inquiries. Build rapport and identify customer needs. Retain customers by offering suitable solutions, promotions, and service upgrades. Handle billing, account management, and retention-related concerns...

    Synlink Recruitment Outsourcing Co. Inc.

    Bacolod City
    7 hours ago
  • Description Provide exceptional customer service to resolve inquiries and complaints. Assist customers via phone, email, and chat to ensure satisfaction. Document customer interactions and maintain records of inquiries. Collaborate with team members and other...

    RSD Human Resource Management Consultancy

    Bacolod City
    7 hours ago
  •  ...Job Title: Customer Service Representative (CSR) Location: Transcom Iloilo City Work Setup: On-site Job Description: Be part of a dynamic team as a Customer Service Representative (CSR), focused on delivering excellent customer service by handling inquiries... 

    RSD Human Resource Management Consultancy

    Bacolod City
    7 hours ago
  • Job Summary: We are looking for enthusiastic, customer-oriented individuals to join our team as Call Center Agents. No prior BPO or call center experience is required. Successful candidates will be trained to provide excellent customer service, handle inquiries, and...

    Neksjob Philippines

    Bacolod City
    4 hours ago
  • Provide exceptional customer service by addressing inquiries and resolving complaints promptly. Assist customers over the phone, via email, and through live chat to ensure satisfaction. Document customer interactions and maintain accurate records of customer engagements...

    JetSon Manpower Agency

    Bacolod City
    7 hours ago
  •  ...We're Hiring: Customer Service Representative! We are looking for a dedicated and enthusiastic Customer Service Representative to join our team in Mandaluyong, Philippines. The ideal candidate will possess strong communication skills and a passion for helping customers... 

    Global Strategic

    Bacolod City
    7 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Prosthetic Care Representative. Be the first to apply!