Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Handle incoming customer calls and provide exceptional service.
- Resolve customer inquiries and complaints effectively and promptly.
- Document all interactions accurately in the call center system.
- Provide information about products and services to customers.
- Maintain a positive and professional attitude during each call.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication skills, customer service orientation, problem-solving ability, strong work ethic, and interpersonal skills
- Responsibilities and Duties: Must be willing to follow call scripts and protocols
- Working Conditions: Fast-paced environment with the potential for high call volumes
- Qualities and Traits: Ability to remain calm under pressure and adaptable to different customer personalities
Vacancy posted 12 days ago
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