CSR | Concentrix (CDO) | 6 Months exp | Onsite*
Full-time
Gratitude Inc
Customer Service Representative | Concentrix Cagayan de Oro (CDO) | 6 Months BPO Experience Required | Onsite*
*Company:* Concentrix
*Location:* Cagayan de Oro (CDO) - Onsite
*Employment Type:* Full-time
*Industry:* BPO / Customer Service
*Experience Required:* At least 6 Months BPO Experience
*Work Setup:* Onsite, Shifting Schedule
*About The Role:*
Concentrix CDO is hiring Customer Service Representatives! Be part of a global BPO leader where you can deliver excellent customer service and accelerate your career growth.
*Key Responsibilities:*
- Handle customer inquiries and provide accurate solutions
- Collaborate with internal teams to deliver excellent service
- Troubleshoot issues and help improve service quality
- Track progress and contribute to continuous improvement initiatives
- Meet KPIs, quality metrics, and CSAT targets
*Qualifications:*
- High School Graduate (Old Curriculum) / Senior High School Graduate / College Undergraduate / College Graduate accepted
- At least 6 months BPO experience required (voice or non-voice)
- Strong problem-solving and communication skills
- Willing to work onsite in Cagayan de Oro
- Can start ASAP
*Benefits & Perks:*
- Competitive compensation package
- HMO coverage and government-mandated benefits
- Paid training from Day 1
- Career growth opportunities with a global BPO leader
- Collaborative culture and learning support
Vacancy posted 9 hours ago
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