Call Center Agent (Blended Account, Email, Chat Support)
Full-time
Miranda HR
- Handle customer inquiries via phone, email, and chat support.
- Provide timely and accurate responses to customer requests and concerns.
- Maintain high customer satisfaction by resolving issues effectively.
- Document customer interactions and feedback in the system.
- Collaborate with team members to ensure seamless customer service delivery.
- Educational Qualifications: High school diploma or equivalent preferred.
- Experience Level: Entry-level: 0–2 years.
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Patient, empathetic, and customer-oriented.
- Working Conditions: Flexible work shifts including weekends and holidays.
Requirements
Vacancy posted 3 days ago
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