Customer Service Associate in Top Bpo's. Salary upto 35K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain detailed and accurate records of customer interactions.
- Identify and escalate issues to the appropriate departments when necessary.
- Provide feedback on the efficiency of the customer service process.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field.
- Experience Level: 3–5 years of experience in customer service.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Proficient in using customer service software and tools.
- Qualities and Traits: Empathetic and patient with a customer-oriented mindset.
- Qualities and Traits: Strong problem-solving skills and ability to work under pressure.
Vacancy posted 11 hours ago
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