Collection Associate in bpo. Salary upto 40K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Conduct outbound and inbound calls to collect payments and resolve payment issues.
- Maintain accurate and detailed records of customer interactions and payment arrangements.
- Develop and maintain strong relationships with customers to facilitate resolution of their accounts.
- Work collaboratively with team members to achieve collection targets and improve processes.
- Analyze customer accounts and identify potential areas for improvement in collection strategies.
Requirements
- Educational Qualifications: Bachelor’s degree in finance, business, or a related field.
- Experience Level: 3–5 years of relevant experience in collections or customer service.
- Skills and Competencies: Excellent communication and negotiation skills.
- Skills and Competencies: Proficient in MS Office and collection software.
- Qualities and Traits: Strong problem-solving abilities and attention to detail.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Vacancy posted 19 hours ago
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