Customer Service Agent
Full-time
NeksJob Philippines
As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor.
Key Responsibilities:
Manage incoming calls with professionalism and courtesy.
Assist customers by providing product and service details.
Address and resolve issues promptly and accurately.
Handle account updates, service requests, and related transactions.
Keep records updated and document customer interactions.
Adhere to company policies, scripts, and performance standards.
Requirements:
At least 6 months of call center experience.
Work on-site.
Good communication skills.
Confident in speaking English.
HS/SHS graduate.
Perks & Benefits:
Paid training earn while you learn.
Bonus opportunities performance-based rewards & incentives.
HMO coverage your health matters to us
Vacancy posted more than 2 months ago
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