Dispatcher
Full-time
Ripped Box Station
Key Responsibilities
- Serve as the primary point of contact for drivers regarding delivery-related concerns, issues, and updates.
- Respond promptly to driver inquiries and provide appropriate solutions to delivery problems.
- Coordinate directly with customers to resolve delivery issues such as delays, incorrect addresses, scheduling concerns, access problems, or special delivery instructions.
- Communicate delivery updates and resolutions clearly and professionally to both drivers and customers.
- Monitor ongoing deliveries and proactively follow up on unresolved or time-sensitive concerns.
- Troubleshoot delivery issues and determine the appropriate next steps based on established procedures.
- Escalate complex or urgent delivery concerns to the appropriate team member or management when necessary.
- Maintain accurate records of driver concerns, customer communications, delivery issues, and resolutions.
- Coordinate with internal teams to ensure smooth delivery operations and timely issue resolution.
- Provide reliable coverage during weekday evening hours and weekends as required.
Qualifications
- Previous experience in dispatching, logistics, delivery operations, customer service, or virtual assistance is preferred.
- Excellent verbal and written English communication skills .
- Strong problem-solving and decision-making skills , particularly in handling urgent or unexpected situations.
- Strong coordination and organizational skills with the ability to manage multiple concerns simultaneously.
- Customer-service-oriented with the ability to communicate professionally with both drivers and customers.
- Ability to remain calm, responsive, and solution-focused in a fast-paced environment.
- Strong attention to detail and ability to maintain accurate documentation.
- Comfortable using communication, dispatch, CRM, or logistics management tools.
- Reliable internet connection and suitable remote work setup.
- Must be available to work weekday evenings and weekends based on the required coverage schedule.
- Experience working with delivery drivers, transportation companies, courier services, or last-mile logistics is an advantage.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Dispatcher in Philippines vacancy
- ...production specifications. Oversee food production processes, including preparation, cooking, cooling, packaging, storage, and dispatch. Monitor product quality through batch inspections, tasting, and validation before release. Manage production costs, raw material...
5 - 6 $ per hour
...place to work, with no voices in the background on calls. Nice to have Experience working for a US company Scheduling or dispatch experience You do not need to have held this exact job title. If your work history shows you can figure things out on your own...1500 $
...Experience with Jobber is a plus. Nice-to-Haves: Experience supporting small or mid-sized businesses. Scheduling or dispatch experience within the home services industry. Familiarity with invoicing and payment follow-up. Experience working remotely...- ...requirements. This role is ideal for a highly organized professional with experience in service coordination, vendor management, dispatch, and work order administration. You’ll play a key role in maintaining service-level agreements (SLAs), coordinating subcontractors...
- ...maintaining productivity during periods of change. Tools The following tools are used regularly: ConnectWise Manage ConnectWise Dispatch ScopeStack Project management and ticketing systems Experience with ConnectWise or ScopeStack is a plus but not required...
- ...support operational requirements. Coordinate with Operations Supervisors to balance workload across receiving, picking, packing, and dispatch teams. Load Planning & Dispatch Coordination Develop efficient load plans to maximize vehicle utilization while meeting...
- ...help. Responsibilities Supervise and manage end to end operations from Order booking, Receiving, Order Fulfilment/Picking and Dispatching. Does Creation of Invoice, DR, Gatepass printing Scheduling of truck for delivery Receive delivery advise from load...
10 - 15 $ per hour
...workflows, and systems to improve productivity and reduce costs Provide oversight and accountability for the customer service, dispatch, and logistics teams Identify areas for automation and technology-driven solutions to enhance the customer experience Responsibilities...- ...technical issues. This position requires the Analyst to clearly record information, accurately assign priorities, and resolve or dispatch tickets to the resolver's team. Analysts will be responsible for managing their time appropriately, monitoring multiple assignment...
1000 $
...hesitations. Book, confirm, and reschedule cleaning appointments accurately across three primary U.S. regional markets. Optimize dispatch schedules and job routing within Fieldd software to ensure maximum operational efficiency. Coordinate with field teams and...- ...management. Editing orders, changing delivery addresses and cancelling orders, in both Shopify and the third party logistics system. The dispatch window is short, so these are time critical. ~ Returns and refunds. Processing returns and refunds end to end, keeping the...
- ...efficient day-to-day finance operations for the entity. Key Tasks Billing, Receivables & Period-End Closing Prepare, issue, and dispatch outgoing invoices and support receivables monitoring and overdue collection Perform month-end and period-end closing activities...
- ...other form-building applications within Salesforce. Experience managing Field Service Lightning (FSL) and understanding scheduling and dispatching processes. Experience Cloud implementation experience Exposure to Apex, SOQL, and Lightning Components is a plus....
- ...updates, delays, and next steps. Preferred Qualifications Experience in customer service, service coordination, operations, dispatch, logistics, or account support. Strong organizational and time management skills with the ability to manage multiple priorities...
- ...sweeps to monitor driver routes and proactively identify delivery issues Investigate and close non-terminal orders with warehouse, dispatch, and compliance teams Monitor driver communication channels for feedback/escalation Assist with product recalls and...
- ...as needed. Communicate effectively with drivers, clients, and team members to resolve issues. Maintain accurate records of dispatch activities and vehicle maintenance. Ensure compliance with safety regulations and company policies. Requirements Educational...
- Will be in charge of dispatch of riders Should make sure that the route of riders are efficient Should have at least 1 year experience as dispatcher
- ...Receiving and answering booking of trucks on time thru email Preparation of all necessary documents for the dispatch of trucks Ensure completeness and accuracy of data encoded on the trip documents Monitoring of truck movements and load status updates, proactively...
- ...Job Summary We are looking for a reliable, organized, and proactive Dispatcher to coordinate passenger trips, drivers, and daily transportation operations. The Dispatcher will be responsible for monitoring vehicle movements, assigning trips, communicating with drivers...
- ...Technopark Sez Loma 4024 City of Binan Laguna, Phililppines Job Responsibilities: · Schedule, coordinate, and monitor daily dispatch operations and delivery timelines. · Prepare and verify dispatch documents (e.g., delivery receipts, packing lists, etc.). · Coordinate...
- Responsible for coordinating and monitoring operations through radio and telephone communication, scheduling assignments, and ensuring smooth daily workflow. The role requires strong communication and computer skills, familiarity with local roads and maps, good problem...
- ...Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall...
- ...Dispatcher is responsible on the whole process of loading and unloading of goods for deliveries and goods/stocks delivered to Commissary. He/she is responsible in ensuring that deliveries are accurately loaded and unloaded. Duties and Responsibilities 1. Checks...
- ...configure across Field Service Lightning including Work Orders, Service Resources, Schedule Optimisation, Asset Management, and the Dispatcher Console Build production-grade Apex, LWC, Flow, and SOQL solutions within a multi-tenant enterprise environment Maintain...
- ~ HIRING ~ The dispatcher is responsible for efficiently scheduling and coordinating the movement of vehicles, personnel, or goods. This role involves monitoring routes, ensuring timely deliveries, managing schedules, and resolving any issues that arise during operations...
- Coordinates and monitors deliveries, assigns drivers, and ensures timely and accurate dispatch of goods or services College Graduate With experience in warehousing Computer Literate
- Will assign drivers to their routes Should also monitor the drivers activities ~ Should have a previous experience as a dispatcher
- - Assisting in handling the monitoring, documentation and action of the following: - Driver's daily activity report - Driver's cash advances management - Gas fleet card and RFID card management - Reloading and processing of vehicles' RFID - Incident reports creation...
- ...regarding order status Resolve delivery issues, delays, or customer concerns promptly Maintain accurate records of orders, dispatch times, and driver activity Ensure all orders are complete and accurate before dispatch Qualifications: High school diploma...
- ...Description Coordinate and dispatch drivers to transport goods and services efficiently. Monitor vehicle locations using GPS and communication devices. Communicate with drivers to provide instructions and resolve issues. Maintain accurate records of dispatch...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Dispatcher. Be the first to apply!
