Technical Customer Support Representative - No Experience Required
Full-time
NeksJob Philippines
Job Overview
We are looking for individuals who enjoy helping others and have an interest in computers and technology. No previous experience is required, and training will be provided.
Responsibilities
- Answer customer calls regarding basic technical concerns.
- Help customers troubleshoot common issues.
- Provide step-by-step instructions.
- Explain technical information in simple terms.
- Document customer concerns and solutions.
- Follow troubleshooting procedures.
- Escalate issues that require additional assistance.
Qualifications
- No previous experience required.
- Basic knowledge of computers and internet applications.
- Good communication skills.
- Patient and willing to assist customers.
- Good problem-solving abilities.
- Willing to learn new technology and procedures.
- Willing to work flexible schedules.
Vacancy posted a month ago
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