Travel Account Specialist - Cebu City
Full-time
Caldwell Communications
Travel Account Specialist Cebu City | Onsite Caldwell Communication Job Description: We are hiring Travel Account Specialist to assist clients with flight, hotel, and travel inquiries. Ensure smooth bookings and provide accurate information to deliver excellent customer experiences. Responsibilities: Handle travel-related inquiries via phone, email, or chat Assist clients with bookings, modifications, or cancellations Provide accurate information on travel options, schedules, and promotions Record all interactions and maintain up-to-date documentation Escalate complex cases to supervisors Meet service quality and customer satisfaction goals Schedule & Training: Rotating shifts including nights, weekends, and holidays Paid training on travel systems and company procedures Requirements: At least High School or Senior High School graduate Excellent English communication and attention to detail Customer-focused with problem-solving skills Basic computer knowledge and multitasking ability Onsite availability in Cebu City
Vacancy posted a month ago
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