Multilingual Language - Khmer
Full-time
Gratitude Inc
Job Title: Multilingual Language - Khmer (Cambodia)
Work set-up: Onsite in Quezon City Work schedule: Shifting/ Night shiftSign on Bonus + Incentives Availability: ASAP Job Qualifications: • Open to candidates with or without BPO experience • Speak fluently and spontaneously in the Khmer language • Use the language effectively in a professional environment • Understand complex and extended conversations including implied meanings • Working knowledge of English is needed; training and client systems are in English • The primary language for customer interaction remains the languages specified in the table • Previous collections experience is highly preferred but not required • Understanding of the Order-to-Cash (02C) process is highly preferred but not required • Candidate must be able to work on PH and with a valid working VISA • Also accepts Temporary Resident Visa for non-Filipino applicants. Language Skills: • Fluent in Khmer Responsibilities: • Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels. • Provide customer support in English and Khmer Language • Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs. • Resolve customer concerns efficiently while delivering a positive customer experience. • Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds. • Document customer interactions accurately using company systems and tools. • Meet quality, productivity, attendance and customer satisfaction goals. • Build trust and customer loyalty through exceptional service and problem-solving • Perform other duties as assigned to support business and operational needs. BENEFITS: • Company events • Free Parking • Health Insurance • Life Insurance • Paid Training • Promotion to Permanent employee Pre-Screen Questions: • Describe your Khmer language proficiency: • Can you speak fluently in Khmer? • Current location: • Nationality • What type of Visa do you have? • Do you have previous experience with the order-to-cash process • Last drawn salary • Expected Salary • Notice period:
Vacancy posted 1 day ago
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