Call Center Associate (Healthcare & Travel) Salary upto 25K-40K
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide excellent customer service to patients and clients in healthcare and travel inquiries.
- Respond to inbound calls and resolve issues related to healthcare services and travel arrangements.
- Effectively manage and document customer interactions in the CRM system.
- Collaborate with teams to ensure a seamless experience for customers.
- Stay updated on healthcare policies and travel guidelines to provide accurate information.
Requirements
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 1-3 years of experience in a customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to work in a fast-paced environment.
- Qualities and Traits: Empathy and problem-solving skills to address customer concerns effectively.
- Working Conditions: May require working evenings and weekends.
Vacancy posted more than 2 months ago
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