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Call Center Representative

Full-time

Miranda HR

Description
  • Handle inbound and outbound customer calls in a professional manner.
  • Provide accurate information and solutions to customer inquiries.
  • Document customer interactions and follow up as needed.
  • Assist in resolving customer complaints and escalations.
  • Maintain a positive attitude and deliver excellent customer service.

Requirements

  • Educational Qualifications: High School diploma or equivalent.
  • Experience Level: 0–2 years (entry level).
  • Skills and Competencies: Effective communication and interpersonal skills.
  • Qualities and Traits: Patient, empathetic, and customer-oriented.
  • Responsibilities and Duties: Ability to multitask and handle multiple customer requests efficiently.
Vacancy posted 5 days ago
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