Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Interact with customers via phone, email, or chat to provide assistance and resolve inquiries.
- Handle customer complaints and provide appropriate solutions and alternatives.
- Maintain accurate records of customer interactions and transactions.
- Provide information about products and services to customers.
- Meet and exceed individual and team performance goals.
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Strong English communication skills, excellent customer service abilities, proven problem-solving skills, effective people skills, familiarity with call center operations.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.
- Working Conditions: Must be able to work in a fast-paced environment and handle multiple tasks simultaneously.
Requirements
Vacancy posted 11 hours ago
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